Victra is a Verizon Authorized Retailer in Shrewsbury, NJ, offering phones, tablets, wearable technology, and accessories. The staff is knowledgeable, dedicated, patient, and thoughtful. Consultants are described as very helpful, personable, professional, and outstanding, providing great and easy service. They explain processes, help select devices, resolve questions, and set everything up with a calm composure. The store provides a wonderful experience, with staff going out of their way to be helpful, saving customers time and reducing stress. The location is noted for always having great customer service, creating a trustworthy and positive experience for guests.
I had a virus in my phone. The tech I worked with said it was easier and not expensive to ditch the old phone and replace it with a new one. I agreed. The deal was good.
May 2026
Jamal was very knowlegable pleasant and provided excellent service. Provided additional recommendations to protect my cell phone.
July 2025
My visit took longer than expected as my old phone was having problems. The associate at the Verizon store was very efficient, knowledgeable and patient.
