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“Best Service ever & never had any issue .
Dean always helpful and doing a great job.
I only use this location in Edison.
Thank you ?”
“I had to mail many documents and Jaison was incredibly friendly, professional, and patient. He took the time to explain all my options and handled everything with great care. The service here is always fast and reliable. This is my go-to post office!”
“Wow I cannot say enough amazing things!!! I had an AWFUL experience Monday in Cranford trying to do a name change on my passport. I walked in and no one wanted to help me despite having an appointment, and they also told me I had the wrong form (it ended up being the correct form). After 45 minutes, my gut told me to leave and go to another post office. I walked into Fanwood today and was so pleasantly greeted by Evans who told me I indeed had the right form and walked me through the entire process. He was so wonderful and knowledgeable, and I am so happy my instincts told me to try another post office. Had I submitted my application the way they were advising, I would have received a rejection letter and wouldn’t have my passport in time for my vacation. Highly recommend Fanwood. They are truly wonderful here.”
“I just left this post office and some of the best customer service from the young lady at the counter I believe her name was Clarisha. Definitely helped me out a lot! Thank you!!!”
“Another thumbs up for Ray. I’m lucky to live a few blocks from this post office so I’m in pretty regularly, and I’ve never seen him be anything but pleasant and helpful.”
“Love this place! The staff members are great. They have premium services for mailboxes like keeping a signature on file for packages, street address. Would recommend to a friend. No complaints.”
“I have recently been taking many packages to this post office, and the woman who works there is so friendly and helpful!! I've dreaded going to other post offices since they act like I am bothering them when I come in with packages to send with QR codes. She is just so nice and professional! Also, the carrier who comes to my home in Millington is awesome too! Thanks so much!”
“Awesome customer service experience! Keith went out of his way to deliver a package that had been delayed due to a bad address. I appreciate people like Keith !!!”
“I had a passport appointment for my 2 kids at the Middlesex Post Office. When I arrived, I was told that all appointments were cancelled, however I did not receive an email that my appointment was cancelled. I asked the man where else I could go to get this done and he told me to “Google it”. I was very unhappy with the whole experience and his attitude. I did in fact “Google it” and I found that the Dunellen Post Office takes walk-in’s for passports Tuesday-Thursday. It was Friday, but I thought I’d give it a try anyway. When we walked in we were told that there were no walk-in appointments on Fridays. I asked where I could go, and the 2 girls offered several suggestions. I then told them about my experience at the Middlesex Post Office and how I took off work, picked my daughter up early from school, and had my 20 year old son leave work to get these passports done. TYCHIC looked at us and said after hearing our story she would do it for us!!!! She saved the day and I could not appreciate her more. It was so nice of her to do it for us, and she was very helpful and professional. From now on, I will be going to the Dunellen Post Office because of my wonderful experience working with TYCHIC. Thank you again TYCHIC!!!!”
“I always enjoy coming to this post office. The clerks are always so friendly and fun! I think I’ve met them all but the most recent only comes up on my receipt at clerk #11. Thank you Clerk #11 for your courteous and kind help!”
“Best post office ever. Easy kiosk. SWEETEST MAN EVER WORKS THERE. Just the absolute sweetest kindest most helpful guy. I had to write a review about him. He’s in the little side window area where u give packages. Did not catch his name. You are just the best.”
“My favorite post office . The staff is very friendly and always helpful. Everything is done clearly and quickly, no fuss . Love the place . I wish this office to prosper and the staff to be healthy and happy !”
“I love Tara, who works at this post office, I live in Summit and come all the way here just because of her. I always have a prepaid label so it is a quick in and out, I have a small business and do a lot of shipping. When being attended by other other officers, even having pre-paid labels, I have sometimes ran into comments about how something about my package or my label is wrong (wrong package type, wrong sticker placement, wrong "zone rate" (my labels are created automatically by the USPS software based on accurate package details and shipping info so these comments don't even make sense). That has never happened with Tara and my package delivery rate is 100% with her.”
“The 5 stars are mostly for the friendly, professional, engaging postal service worker, Fawn. We absolutely love Fawn. She is always so pleasant and polite. She is efficient and so helpful. She makes our family's experience at this location such a pleasure. We greatly appreciate her warmth, kindness, and genuine spirit. Thank you, Fawn, for making our trips to the US post office such a delight.”
“I had the pleasure of being assisted by Lovida at the post office, and I must say, she completely turned my experience around. After two previous visits, one being a walk-in and another an appointment that had to be rescheduled due to short staffing… I was beginning to feel a bit frustrated. But the moment I walked in on the third time, Lovida greeted me with a cheerful smile and made me feel completely at ease. Not only was she warm and friendly, but she was also incredibly helpful and went above and beyond to ensure I had everything I needed. Her positive attitude and willingness to assist truly made me forget about the previous inconveniences I had faced. I highly recommend seeking out Lovida’s assistance if you’re ever at this location—she’s a true asset to the team!”
“This facility is my first choice for a post office as it is not far from where I live. Though this post office can use an upgrade/ renovation, the older gentleman who works at the counter is super sweet and very helpful. He is more pleasant than the other female representative who works at the counter. Overall, the team at this post office is pleasant, knowledgeable, and accommodating. There are times I arrive at this post office at closing and they still service me, which is very appreciated.”
“Reviewing the post office based on how they handle your passport application is just stupid. This is a post office. They handle mail. And parcels. They sell stamps. And money orders. Yes, they are required to handle passport applications, but forcing other customers to wait while you ask stupid passport questions whose answers can be found online or fill out forms that should be completed ahead of time is inconsiderate and self-centered.
The postal operations at this facility are first-class. I’ve been a customer here for decades and, other than some occasional grumpiness, have never had a service problem. They are efficient and very knowledgeable.”
“The lady who works here is amazing. Super professional, friendly, always greeting and smiling to customers. She has answered all my questions. I won’t go to any usps around me besides this location. She is amazing and I love how easy she is to talk to. She doesn’t make me feel as a bother with all the questions I have?”
“My son and I just did our passport applications here. We worked with Rita, who was very nice, patient and knowledgeable. It all went smoothly and it was a very good experience.”
“This my local post office. They have always been courteous and helpful. I wish they opened earlier, but the workers don't set the hours. I have never had a single rude encounter in all my years of going there.”
“Friendly staff. The forms section for certified, arrival etc was all but empty. Needs better maintenance in that area. A basic stamp vending machine would be nice too”
“Passport acceptance facility - we had an infant to apply a passport + photo for, and pleasantly surprised to find the whole process was very smooth and friendly. Kudos to the workers at this USPS location!”
“Always excellent service and very quick. I’ve been coming to this post office for quite a few years and have now moved out of the area but still go to this location whenever I am in the area for work to mail out anything I need. They aren’t open for many hours, but it’s always perfect to stop in on my lunch break!”
“This post office actually does what it’s intended to do: mail letters and packages and place sent mail into a correct PO Box. Not all USPS centers can do this, at all. The older gentleman there, is top notch there. He should be a model and example for what the USPS should ought to achieve every single day. There are a couple cranky employees, however so are some of the customers ahead of me in line. Nothing is perfect. This post office is great overall.”
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“Did my first passport after filling out all information online and took a photo here too. Total time it took was 7 minutes which was insane compared to when I did this as a kid. Fast service and easy to understand”