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“I have used this Post Office for the past 10 years. I personally have never had an issue. I can state that there are new people at the front desk in the past year that make the energy more "people friendly".”
“I had my finger prints documented at this location. This was my first time using USPS for fingerprints. I believe it is a great service to be provided by the Federal Government. The cost was $50. I was helped by Nicole, she was great! I was lucky to have nobody behind me in line. The electronic pad that collects the print was temporarily frustrating because it had stopped sensing during my last 4 prints. Nicole was great at trouble shooting. Maybe a future solutions consultant?? As a tax paying citizen I am happy with my experience in Browns Mills. I will say if someone was behind me it would have been much more stressful, and I could have not been successful with my important prints.”
“Just wanted to say Lumberton Post Office is great!!! I have went in with several packages at once to send to my deployed soldier and they have been a huge help!!! Thank you so very much!!”
“I had a little mishap with informed delivery (not recommended for the paranoid waiting for mail) and contacted Medford post office a bit in a state of alarm. They handled it better than I could’ve asked for and were more than helpful even taking extra steps to ensure I felt at ease with certain mailings being delivered. Just want to say thanks again for the continued follow up, and even the phone call return after operating hours, and understanding, especially from the postmaster Stephanie! Very happy with this towns postal service and their responsiveness. Not so much with the informed delivery which has nothing to do with them ?”
“Miss Elma was so incredibly helpful and polite! She did everything she could to help me find my lost package. Still looking for the package, but Elma was a wonderful help.”
“UPDATE: Thankfully, everything is cool now. I talked to someone at USPS who apologized profusely, and since I’ve returned to this Usps, we have been amicable. I understand how hard the job is and hope they know it’s very much appreciated! ?
I’ve shipped items here and always got an attitude. I had an issue with an order where it said the item was out for delivery before they received and scanned it. I’ve gone in twice to see if the order arrived, and then were rude. Today, they were really hostile. I tried explaining it to the employee, and he said it was deliveried. Then then he begins to tell me I dont know how mailing works and how its probably in bellmawr. When i tried to explain it to him again he interrupted and said “I’ve always had attitudes with them.” I’m partially deaf, and have some issues relating to a car accident so I’m unsure if we misunderstood one another or he thought i had sarcasm/attitude, however, the treatment was very rude. The gentleman took my phone from me and refused to give it to give back to me, “until i listened”. I didn’t and I reminded him its my property, had to say that 3 times before he gave it back and said ‘ get the hell outta my building.’ like he’s a FEDERAL EMPLOYEE stealing my phone to prove a point until I listen to them? I’ve never been treated like that, and I thought I was being nice to them over the past weeks try to have small talk. Clearly I was wrong. They must hate their job. They didn’t understand the issue on multiple occasions and when I try explaining politely by saying, “no you don’t understand,” I get interrupted and have to engage in something I didn’t want to be apart of. i get told to get the hell out. I’ll stop coming here and go to a different usps if they don’t want to help me.”
“The staff provided amazing service on the days that I needed assistance. I’m new to the base and required General Delivery assistance. The team working that day was very professional and met my needs. The following days of interaction included a warm welcome and a bit of excitement letting me know my packages had arrived. From my perspective mutual respect, staff professionalism, and customer satisfaction was an unfiltered 5/5. Thanks to the team for assisting my family with acclimation to Joint Base MDL. We look forward to the same service across the installation.”
“This post office is super quick with mailing packages. If you drop off in the morning the package will be scanned same day. The drop off box outside is made for more than just letter drop offs which you don’t often find.Most of the negative reviews are b/c of mailboxes keys- I didn’t use these so I can’t comment on them. Or incorrect delivery- this does happen but not as often in the housing I was in.Porch pickups only happen about 50% of time.”
“Whoever working, there is really nice people really nice to me. I drop every day and she never see the world. My parcel right time is gone. Thank you so much. I appreciate your business. I’m really happy about that.”
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“Generally, we have good experiences at most USPS offices. But there is always one office out of all that we patronize where a clerk is having a bad day. We just have to be patient and pray that their misfortune turns around.”