Causeway Ford, established in 1969, is a full-service Ford dealership known for its wide selection of vehicles and dedicated service. As a Ford Pro dealer, it offers a variety of work trucks and commercial trucks, including dump trucks, utility trucks, landscape dump trucks, box trucks, plow trucks, and mechanic's trucks. The dealership also features onsite service, a parts department, and a collision center. Customer experiences at Causeway Ford vary. Many praise the friendly and helpful staff, especially highlighting the sales team for their assistance and professionalism. Customers appreciate the dealership’s ability to keep them updated on vehicle repairs and the thoroughness of the service department. They also value the pick-up and drop-off service for convenience. However, some reviews mention issues with communication and delays, especially in the service department. A few customers experienced frustration with lack of updates, delays in repairs, and the need to repeatedly request use of rewards points. Despite these concerns, there are optimistic remarks about ongoing improvements, with some customers noting positive interactions with specific staff members who are working to enhance the customer experience. Overall, Causeway Ford is a longstanding dealership with a broad range of vehicles and services, committed to improving customer satisfaction.
Causeway ford made my disastrous journey to my marina on turn into a fairy tale my broken down was going into there for fixing when I decided to look around and I walked or I should say drive out with a 2024 f150 in about 3.5 hours great deal
October 2024
Everyone at the dealership was amazing. Let us know every part of the service what was happening and what to expect first time dealing with this Ford dealership would recommend them to anyone.
October 2024
The service department is always prompt, extremely courteous and thorough. Would never consider taking my Ford to any other dealship.