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“I visited this USPS location on April 14th to apply for a passport for my minor daughter, and I was genuinely blown away by the experience.
Flora was absolutely exceptional. She walked me through the entire process from start to finish, carefully caught and helped correct even the smallest errors on my application, and was thoroughly knowledgeable and informative every step of the way. What really stood out was how warm and attentive she was with my 7-year-old — chatting with her about her school day and keeping her entertained throughout the whole visit. It made what could have been a stressful errand feel completely effortless.
The rest of the staff carried that same positive energy. Everyone seemed genuinely happy to be there and eager to help, and you could tell — multiple customers walked out with smiles, including us.
If you need passport services, come here without hesitation. A USPS location this well-run and this friendly is truly rare, and they deserve every bit of recognition they get.”
“By far the best post office. I absolutely love the ladies in the front. Millie and Shawnt’e are the sweetest and so helpful. I don’t live in Wharton but I’ll always go to this post office just because of these beauties! So kind and friendly.”
“Although this location is small and has minimal services, the woman clerk here is very professional and respectful. She should train others, like the woman clerk in Hopatcong, how to treat people.”
“I had such a great experience at this post office that I had to leave a review. I went in yesterday because I had lost my receipt for a package I mailed out, and I desperately needed the tracking number. What felt like an impossible situation, Postmaster John Porada was able to solve. He went above and beyond to help me, and I am so grateful for his kindness and patience.
I also want to mention how friendly the entire staff is. From John to William, to the sweet woman at the front counter with the beautiful blue eyes (I don’t know her name yet) — every single person is warm, helpful, and welcoming. Usually when I visit other post offices the employees seem rushed or a little rude, but that is not the case here.
I’ll never go to another post office. I’m truly happy to have found this one!”
“I had the honor of being helped by Alvonte, he was so kind and patient with me that I had to take the time to write him a review. He made it a quick and easy experience, nice to see a young gentleman with manners.”
“I'd like to give a shout out to the workers, especially the supervisor, Mark. I had a missing package and mark looked into the situation and worked on rectifying everything. Great customer service!”
“I have had a PO BOX for close to 10 years.I can't comment on home delivery but delivery to my box has been spot on, even if it has my home address the handlers recognize my name.The women at the desk have always been polite and professional.”
“Everyone at the Bernardsville Post Office is wonderful. The people at the desk are warm and friendly and alway helpful. They have always been helpful with any question or package I have. My mail carrier always has a smile and takes care in making sure we receive our packages and letters in perfect condition! Thank you all for all you do!”
“I really don't understand the hate for this post office. The employees are polite when I go there to drop off packages, and the man who seems to be the manager has helped me out in several issues I've had, with lost internal parcels or reclaiming money after receiving damaged packages.
I remember coming to this place several years ago and the people were just sad and angry. This is completely different. Not wotth their 2/5 rating”
“Not sure why all the reviews are so negative. We use this location for all our office outgoing mail and they are so sweet, helpfull, and efficient. All yall Karens just love to complain for real.”
“It's a small post office, however, a quick in and out for us. The staff are all very friendly. Convenient, lots of parking. And they are the ones open the latest in the area.”
“I just wanted to stop to give credit where credit is due. Postmaster Nick and his crew have gone over and above, to consistantly provide an exceptional experience!!!!!! THANKS SO MUCH GUYS”
“I am very surprised by some of the negative reviews. I ship quite a bit and am at the post office enough of the time and they are so nice and helpful. Much better than other post offices in the area from my experience.”
“This is the best post office that I've ever been to. Employees are kind, friendly, and knowledgeable. This place gets packed with all kinds of requests and the staff assists everyone with a smile on their face.”
“Ran in really frantically to do a return mail and the lady at the front calmly advised me on what I needed to do as well as lent me some tape and scissors to affix the label to my package.Everyone was very welcoming and I was in and out pretty quickly.Awesome service.”
“Some post offices are miserable to go to but this one was very nice. The workers were all friendly and it's in a quaint little location. They had no reviews so I figured I'd give them a shout out.”
“Ignore all bad reviews the folks in the office itself are as chill as a fella can get. Never had a problem with this place and if anything it surprised me with it's reliability :)”
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“Jim is always so nice and helpful. Surprised to see an overall low 3 rating. I guess people just like rate when irritated about something, so I'll offset that a bit since I've never had an issue.”