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“I recently got a new work email which wouldn't open on my phone, just a message saying "Getting messages" which it never did for 3 weeks.
I took to 5 Verizon techs in 3 diff. stores, they were all puzzled.
The man at Summit Tech Center fixed the security issue in 5 minutes and with no charge.
I am very grateful!!
Thank you smarty pants!!
Highly recommended!!”
“I feel fortunate to be a Verizon customer. I interacted with Malay and his manager, Justin.
Both gentlemen were courteous and professional. I will certainly return to this location in the future. Thank u for having this caliber of employee at Verizon.”
“12/27/25: the customer service was top tier. They were able to help with me a very pertinent issue while also servicing others. Their attention to detail is unmatched.”
“Manish and his team professional, knowledgeable in the Verizon products. Also Manish very patient in answering all my questions. He walked me through how to use my model 17 that I purchased. I appreciated the time he spent with me.”
“Faizan was very helpful and patient. He was professional at all times, and he’s very funny too! He set up my new phone with ease and answered all of my questions!!! Very nice person!!”
“Chris helped me and my son with a new phone -with patience and care. He was multi tasking to get up finished up while he was trying to help other customers waiting in line. He was fantastic!”
“Alex and Maria were really patient and friendly in handling my transaction and went above and beyond their job role ensuring customer satisfaction . Recommend this TW store.”
“Sam is amazing! He is extremely helpful and knowledgeable. I am confident that he offered us the best Verizon services for our needs. I highly recommend the Cedar Grove location!”
10AM - 7PM
1117 Inman Ave, Edison
Mobile Phones
“I’ve been a Verizon customer for 10 years, and Pritpal and Sunny provided the single best service experience I’ve ever had. Their ability to fix my problem and get me great deals was world-class. Verizon is lucky to have an employee of this caliber representing the brand.”
“Wow wow wow! I've never been happier to have my phone fixed by such nice people! I came in with a problem on my phone and they were quick to fix it with no problem at all! Thanks Boost ?”
“Our family prefers coming here. Fast, friendly, and no nonsense! We had trouble with multiple corporate Verizon stores and such a 180 difference here. Thank you Pablo!”
10AM - 8PM
368 NJ-10, East Hanover
Mobile Phones
“We had to return a modem and decided to go to the Optimum store in East Hanover. While we were there Ashley waited on us . I mention to Ashley about how high the cost of our cable was. She asked me what we watched and worked up a package for us at a great savings with more channels!
Then she asked me what I was paying for my cell phone. Once again she gave me a great plan with Optimum. Thank you Ashley for this great customer service, savings which allows us to stay with Optimum.”
“Superb Customer Service, I purchased a replacement screen for my phone, I’m satisfied with my screen and the service. Julian didn’t disappoint, he did exactly what the positive reviews said about him. I will be a returning customer!!!”
“I came to store and Jose help me with everything on the store he is an awesome guy with a lot of charisma to sell the phone and everything you ask him he answers you with a beautiful smile”
“I got here because I was having issues with my phone. Thank God I met a good representative. He was very kind and professional. He guided me through the process of getting a new phone with total wireless services. I really liked the offers they gave me. I truly recommend it too”
“This was my best experience with a cellular store. Steve and Dave were not only extremely knowledgeable and helpful, they were nice and kind. Very patient with me as we looked through the options of my plan to add a new line. I would highly recommend visiting the store if you have any purchases, upgrades or questions. I couldn’t ask for a better experience. Thanks again Steve for all your help.”
10AM - 7PM
11 Park Ave, Madison
Mobile Phones
“Verizon of Madison is the class act of customer service—our family has purchased many phones, problem solved and received cost saving recommendations. We can’t praise Dave enough who stands out with his vast knowledge and skills. There is nothing he can’t solve, and he juggles phone calls and multiple people with ease. Everyone who has worked there is professional….HIGHLY recommended in all regards!”
“Osama Mohamed is the BEST!!! My grades 1. Production knowledge - A; 2. Customer service - A; and 3. People Skills - A. I must confess that I was pleasantly surprised to be assisted by a young man who has the ethics and practices of true customer services. He is a gem from years back in a young man’s body. I wish I could rate him 20 stars. He is simply GREAT!!!”
“Raviteja at Livingston Verizon is great! He's very friendly, explains everything and a great salesman. I had bought my last phone at his store 2 1/2 years ago, and he remembered my name from then. That's a good salesman!”
10AM - 8PM
1711 NJ-10, Morris Plains
Mobile Phones
“I was genuinely impressed by the exceptional level of service. When I encountered an issue with my phone, they patiently stayed to ensure it was fully resolvedsomething I found truly commendable.
In particular, Brian’s thorough explanations and his considerate approach toward those less familiar with technology clearly demonstrate a level of professionalism that significantly enhances the overall customer experience.”
“Miguel and Patrick helped me through a crazy situation with patience, empathy, and speed. Truly phenomenal service, and the only store I will go to for my phone/ service needs”
“I WANT TO GIVE CHRIS, JULIAN AND BLANCA A HUGE SHOUTOUT AND THANK YOU FOR BEING THEMSELVES AND ASSISTING ME AND MANY CUSTOMERS THAT I HAVE BROUGHT TO T-MOBILE I APPRECIATE YOUR TIME AND PATIENCE TO MAKE SURE WE ALL WERE HAPPY AND YOU ALL KEPT SMILE ON OUR FACES KEEP UP THE GOOD WORK BECAUSE YOU ALL ARE AWESOME MUCH LOVE SAM”
“Definitely a very helpful and professional person I'll be sending others there to get the iPhone 17 very soon Forless Towing sends every one to att Plainfield”
10AM - 8PM
1950 NJ-10, Morris Plains
Mobile Phones
“I had a great experience with Key! She was very patient with me. I upgraded my phone and never backed up my phone before lol silly me. it was a little process but she did great and answered all my questions and was very direct. Definitely will be coming back to this location if I need to. Thanks for all your help Key!”
10AM - 7PM
1 Mill Rd, Irvington
Mobile Phones
“They are amazing, it will be a new experience for me with them. The girl is very welcome. I advise you guys to switch to total. Now is better than before. Go head a try it.”
“Great service ! Highly recommended! The guy who serviced my broken iPhone screen was very quick and affordable. I dropped the phone off left for 10 mins by the time I came back he phone was ready for me . Best price out There And trust me , I searched around, Thanks again !!”
“Excellent customer service with honesty and integrity! Jay, the manager, was extremely helpful and guided us through the entire upgrade process. He took the time to explain every option and the possible outcomes so there were no surprises along the way. I highly recommend this store to anyone with AT&T service looking for knowledgeable and reliable assistance. I will definitely return in the future for any phone service needs!”
“Very good service went in with a broken phone left with a new phone for a very affordable price not trying to sound robotic but this is a very good service in this store ??”
“Claribeth was amazing from start to finish. She took the time to explain all my options clearly, helped me pick the perfect phone, and made the whole process was quick and easy. I got 4 new lines with them. Her customer service was top-notch—friendly and professional. I left the store extremely satisfied. Highly recommend asking for Claribeth if you stop by!”
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“Prior to my in-person visit, the sales associate, Judy, was extremely patient and willing to offer me the information I needed when purchasing a new phone for my loved one. She was very helpful and focused on my needs during our short interaction. Thank you Judy.”