The Optimum store in East Hanover provides excellent customer service, with staff who are helpful, patient, and friendly. Employees quickly solve issues, update equipment, and expertly address technical problems. They work up packages that offer great savings and more channels, and assist with switching services from other providers. Staff members go out of their way to help every customer, taking time to answer all questions and address concerns without a problem. Their expertise, readiness to explain, and professional service make customers feel totally pleased and happy with the service received. The team demonstrates amazing professionalism and is considered best in class.
Quadirah & Andrew were very patient w/ my indecisiveness & talking a lot.
August 2026
I have had a fantastic time with your representative Renzo and manager Andrew
August 2026
Went in with my father to remove his phone from T-Mobile and add it to Optimum. Mario helped us and was exceptional in his knowledge of the plans and phones. Mario suggested my dad get an iPhone Air. Everything was completed and my dad was so happy. I’m thinking of stopping back and seeing how I can save money.
