Salerno Duane Ford Service and Parts offers exceptional customer service with a friendly and helpful team. Customers appreciate the staff's willingness to go the extra mile, as seen when one customer received quick assistance fixing a backup sensor without an appointment. The service is efficient, and the waiting area is equipped with comfortable lounge chairs, a beverage station, and a wall-mounted TV. While there are limited workspaces and outlets, the availability of Wi-Fi and snacks makes waiting more pleasant. The team keeps customers informed about their vehicle's status, including recalls. Overall, Salerno Duane Ford Service and Parts is highly recommended for its accommodating staff and quality service.
Amazing customer service, service advisors always very helpful and truthful. The entire team always willing to go the extra mile to help their customers
July 2025
Great service... I recommend to all my family members who are ford owners!!💯
September 2024
Very nice people to deal with. Samantha was very responsive to our needs. Highly recommended.
