“Shane and Deena were amazing got me in and out with amazing service quality people delivering quality work will definitely be returning made my 12 year anniversary thanks guys”
“Excellent service ! Spoke to Rich they looked at. Told me what was wrong. & Fixed it. Car is driving great now. Perfect service. I will stay with them forsure.”
8AM - 5PM
83 NJ-23, Hamburg
Tire Dealers
“Chris took my elderly Yaris on the day after I called for an appointment. He kept me in the loop with several texts and phone calls, and he was patient with my ignorance of automotive anatomy. You guys would get six stars if there were that manybto give.
Dec 8, 2025. Consistently superlative work, performed by consistently knowledgeable techs. I am SO GLAD, and SO GRATEFUL!”
“Jennifer and crew were fantastic. I called while on a business trip to see if I could get new tires put on before I got back to town. She had me drop my truck off so it could be done the next day. When actually it was done right after I dropped it off.
So much easier dealing with family business than the larger corporate companies that just want to rip you off and do sub-par work! I’ll go back for sure!”
“Updating my review: new crew took care of me this time. Had a flat on my way to work. I was towed in to the shop and they repaired the tire, rotated them, and did it all with a smile and a willingness to help. I opted for the damage insurance when I purchased the tires and glad I did as there was no charge. Thanks, Joe and Mavis!
Very disappointed with my experience with this location and the tires I purchased. 2 months ago I ended up with a double flat due to screws in my tires. Luckily, I work close to this location and was able to just pull in. I had General Grabbers on my truck.
The kind man at the desk tried to help plug the holes but they were too large to be successful. Instead, I had to purchase new tires. He informed me it would be at least a week until he could get me the same tires, but he had Mavis tires that were equivalent. They definitely are not. The spec sheet may claim they are but they corner terribly and struggle with traction. I have now chalked this up to a bad purchase on my part and figured i get whatever use I could out of them.
I noticed a few days later, when the snow was all cleared, there was a vibration when driving 50-60 miles an hour. I asked to bring it back in to check and rebalance. They helped me out and I was on my way. Well, the vibration continued so I brought it to my mechanic to see if something greater was wrong. Turns out I needed to get the tires balanced again costing me additional money.
I finally had a moment today to call Mavis today and speak with their manager Tommy. I explained what happened asking if they would consider giving me a refund for the cost to get rebalanced. He had a tone of annoyance asking me why I didn't ask for a manger when they were a problem the second time. I really didn't get an opportunity to explain the details of the other mechanic because of his reaction trying to make the situation my fault.
He continued to provide alibis for the why.... If I had asked for him he could have done it for me, sometimes their machine needs to be recalibrated, they're the McDonald's of tires so I didn't buy the same quality tire, and how maybe he'd be able to give me a store credit but how much. I may have rated them a 4 star until this point knowing I should have done my homework, but my experience with the manager is what pushed this down to a 1.
Instead of taking accountability for his team and trying to make it right, he pushed it back onto me and offered excuses. If they don't tell you, and you are also not aware, they are a value brand of tire. It says it in the name, but it still cost me over 1k for tires so it isn't that much of a discount. Even though the 1st guys told me they were the same, the spec sheet doesn't speak to quality.
They didn't tell me and I missed out not knowing that beforehand. I would have only purchased 2 tires instead of all 4 and waited for a better brand. I did buy the warranty so if I have issues I'm stuck with them for the life of the tire. I will not return or do business with Mavis when it is time to replace these tires. I hope this helps you make an informed decision so you can go in with the right expectations.”
“My husband and I stopped by to inquire about tires for my car. We were given two quotes on the spot and were told the installation could be done immediately. We were in and out in about an hour. Check out was a breeze and I scheduled an alignment for the following weekend.
My husband and I really enjoyed dealing with Rod. He’s knowledgeable, funny and amazing to work with. We enjoyed how authentic he was. We had never been to the shop before, but I think they have gained a couple of customers for life after our experience yesterday. Thank you!”
“I came as a walk in to have a Blow off Valve installed. Joe was extremely friendly and helpful and seemed busy, but he took his time to help me and installed the part the same day. Great place.”
“If I could give Firestone 10 stars, I would — five for Dan the Man the Technician, and five for Chris the Manager, aka my new honorary uncle.
I came in expecting a long wait and a lecture about my car's sins. Instead, Dan zoomed through the work like he was in a pit crew at Daytona — fast, sharp, and not a single greasy fingerprint left behind. The man has magic hands and torque wrench wisdom.
And Chris? Chris made me feel so welcome, I started mentally preparing my Thanksgiving side dish in case he really did invite me over. The man’s got managerial charisma and the warmth of a golden retriever in a flannel shirt. I trust him with my car and my casserole.
Fast service, no nonsense, and a vibe like you're hanging with family who actually know how to fix stuff. Firestone, y’all got a killer team. Keep Dan and Chris around — they’re the reason I’ll be back”
“Locally owned independent tire shop. Prices are good. I have never been there when business was slow. Despite that service is reasonably fast. Has that small town thing going for it.”