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8:30AM - 6:30PM
24 West Railroad Avenue, Tenafly
Mailbox Centers
“The employees at this location are incredibly helpful, hardworking, and efficient. This store is easily 100 times faster and more reliable than any other UPS Store we've ever been to. From the moment we walked in, we felt genuinely welcomed. A special shoutout to Ines, Jose, and James—they excel at multitasking across counters, consistently prioritizing speed without sacrificing great service. We absolutely love coming here!”
“I visit this location pretty often. The staff is always kind and helpful. I need to give a special shout out to staff member Drew Alexander.
I was there in the morning last week. There was at least 6 people ahead of me then eventually some behind me. He was alone in the store but maintained a great attitude. He directed some people to the kiosk for Amazon returns. He took care of everyone’s needs calmly and politely. Drew is a true asset to the team and his dedication to customer satisfaction deserves recognition!”
8:30AM - 6:30PM
492C Cedar Lane, Teaneck
Mailbox Centers
“Friendly, efficient, professional and consistently great experience with all their staff, no matter the time of day. Not just my favorite location because they're local, they're truly the best.”
8:30AM - 7:30PM
4867 Broadway, New York
Mailbox Centers
“Daniel at your Inwood location has done passport pics for both me and 9 month old and did an incredible job. Taking a passport pic of a baby is no small thing, and Daniel had us out of there in 10 mins and under. The result is that my 9 month old now has the best passport picture I’ve ever seen ?”
“I received a very friendly and helpful customer service at the store. Great service at the store!
My only regret is that FedEx has scheduled to deliver my package later than I expected. That would make my whole purpose for paying over $200 to ship my very time sensitive package all worthless. I pray that the delivery date changes to at least 2 days earlier. That would mean the world to me.
I have returned to give FedEx a thumbs up ? for an excellent delivery service. Since my last post, FedEx delivered my very time sensitive package two days earlier than previously scheduled. That made all the difference for me.
THANK YOU FEDEX!!!
I will forever relie on your service!”
“Moving was so smooth! Joel, Jennifer and Alberto make moving experience so easy and fast! And more importantly great attitude and hard workers! Couldn’t be happier with my experience!!!”
“I have always had a pleasant experience here. The staff is kind, helpful. The service has always been smooth, I really don't understand the negative reviews!”
“Jose was wonderful and really helped us out in a pinch. I had to get documents notarized on short notice and Jose quickly walked me through the process, processed everything, signed, and had us on our way. Quick, efficient, and very friendly.
This UPS location is always good for returns and shipping, but they really shone with how easily this process went!”
8:30AM - 7PM
941 McLean Ave, Yonkers
Mailbox Centers
“Randomly stopped in here to get something notarized. There wasn’t someone available but the person speaking to me was kind enough to let me know where else I could find a notary whether walking or driving. Long story short, you never know the day someone is having and them being helpful was a change of pace to how things had been going. A nice review is my small thank you.”
8:30AM - 6:30PM
700-76 Broadway, Westwood
Mailbox Centers
“Sal did an incredible job on my seating table poster for my wedding. He was efficient and had it done so fast and really took his time to make it look amazing. 10 out of 10 I recommend.”
“By far the best UPS Store I have ever been to. The customer service is outstanding, everyone is nice and they even offer notary services which I've used a few times with my wife. I have been coming here for years with not a single bad experience. Whoever is giving bad reviews is probably someone that can't be pleased no matter how good the EE's are.”
8:30AM - 7PM
285 Kinderkamack Road, Oradell
Mailbox Centers
“Chris is so accommodating and he always has a smile on his face. He’s willing to help me every time I go to drop off or pick up, and is such a genuinely great worker. Every store should be lucky enough to have a worker like Chris !!”
“Our experience in this store has always been positive; perhaps some of the bad reviews may be from customers who happen to be here at the same time with a lot of other customers resulting in longer lines / wait times. We needed to ship a large box to Canada. We were the only customers when we first walked in about 2 days ago and the staff member who assisted us was very helpful in itemizing the contents of the box for Customs Declaration (Government requirement, so unless you want your box opened / inspected by Customs, the contents of the box has to be accurately itemized). Shortly thereafter, about 10 more customers arrived within minutes of each other resulting in a seemingly long queue even with 2 other staff members serving other customers; 1 woman in line seemed to be in a hurry, and I get it that we all prefer not to wait, but sometimes it’s unavoidable.”
8:30AM - 7:30PM
650 E Palisade Ave Ste 2, Englewood Cliffs
Mailbox Centers
“I had a great experience at this UPS location. Every staff member I interacted with was kind, patient, and genuinely helpful. They took the time to answer my questions and made sure everything was handled smoothly, even during a busy time. It’s clear they care about providing good service and making the process easy for customers. Really appreciate the positive attitude and professionalism—definitely one of the better experiences I’ve had shipping packages.”
“I've been receiving packages at this location for a few years now. Never had a problem. Joshua and the team provide excellent and efficient service. Highly recommended!”
8:30AM - 7PM
300 E 95th St, New York
Mailbox Centers
“Every time I come here I got whatever I want. This person always helps me out with all my needs. Mirage is the best & his kindness it’s beyond all of this. I highly recommend them.. I truly recommend this ups because of his kindness. I wouldn’t go anywhere else because of Mirage . Thank you for having him here to better your company!”
8:30AM - 7PM
1767 Central Park Ave, Yonkers
Mailbox Centers
“The excellent communication and wonderful customer service I experienced on a busy Saturday morning made my visit very pleasant. I'm excited to return to the store for all my future shipping and returns needs.”
8:30AM - 7:30PM
185 W 231st St, Bronx
Mailbox Centers
“This store has amazing customer service! We needed to ship the contents of my daughter’s 1-bedroom apartment cross country and Bryan was helpful on the phone before I arrived —suggesting the best times to come and to ask for him when I got there. He really put me at ease. He was so very helpful when I arrived, and took great care in the processing of 27 boxes. He also brought me a chair and I plugged in my phone when it died. I highly recommend this location for shipping…Bryan and his team were so professional and kind. Side note: I learned the hard way that it doesn’t make sense to use the UPS at the Staples Store for a serious shipping project.”
“Yes, the store is busy and lines get long at times BUT best staff I have come across - mostly because of 1 person’s leadership: Carlos.
Anytime I have come in, I see this young man have patience, give his full attention to the customer he’s helping, and stay calm under the pressure. He finds solutions to an issue rather than excuses. Valuable employee and UPS should recognize that.”
“The UPS Store in Paramus, NJ offers a quick and efficient experience for its customers. The swiftness of getting in and out is commendable, making it an ideal choice for those who are pressed for time. The staff is incredibly friendly and helpful, always ready to assist with any questions or concerns. They go above and beyond to ensure a positive experience for every customer. Overall, the combination of fast service and welcoming staff makes this UPS Store a top-notch choice for all your shipping and printing needs.”
8AM - 6:30PM
6-05 Saddle River Rd, Fair Lawn
Mailbox Centers
“Every time I go here, they're always helpful friendly and never have any problems with my packages. It doesn't matter which employee takes them. It's always quick and fast and usually I am returning stuff from amazon.”
“This location is extremely popular for good reason. Karl and his team are excellent-they provide calm, efficient and swift service every single time, even when it gets a little hectic in there. Highly recommended.”
“It’s always refreshing to receive such great service from people who genuinely care about their customers. I truly appreciate their kindness and professionalism and would definitely recommend them to others. Thank you for the excellent customer service!”
8:30AM - 8PM
42 Tiemann Pl, New York
Mailbox Centers
“I love my local ups store. Everyone is very helpful and professional. And I’ve never had a bad experience there after patronizing this store for years. This is unusual in NYC. What are great and helpful business resource that I gladly recommend to everyone.”
9AM - 7:30PM
1 Orient Wy F, Rutherford
Mailbox Centers
“Absolutely five stars. My experience at this UPS Store was exceptional thanks to Lee. I arrived a little unprepared with two returns, and Lee handled everything with outstanding kindness, patience, and professionalism. The willingness to help made the entire process so much easier, and I truly appreciated the extra time and care that was given to me. That level of genuine care and customer service is rare and truly appreciated. Lee is a wonderful representative of this location and the kind of person who makes customers want to come back. Thank you for turning what could have been a stressful visit into such a pleasant experience. Highly recommended!”
8:30AM - 6:30PM
246 B Livingston St, Northvale
Mailbox Centers
“I’m confused by the bad reviews. I go there all the time, have for years now, and everyone is always kind, not just to me, but to every other customer while I have been there. Even when I have made mistakes with my Amazon returns, they have always been gracious about explaining things to me. Every UPS store I have ever been to charges for packing something for you if it’s not “no box no label.” The woman who works there helped me with color prints for my classroom, and when they didn’t come out right because I had sent them in the wrong format, she happily reprinted them free of charge. Maybe the poor reviews are from people who don’t like that the workers wear masks? Or they don’t like ever being told no, even if it’s done politely? Or there’s another reason, which I suspect but won’t post here? Whatever your issue, I simply don’t believe that these nice people were rude like some of the stories here say.”
“Love this place . Great friendly customer service, everyone in the store is super helpful. i've used services such as printing for my wedding Decoration and sending money. very reliable and responsible place!”
“A really great neighborhood place. They’re actually friendly, very fast service (even when crowded), and reasonably priced. Better than Staples- in every way! I highly recommend ?”
“It’s very important extremely likely number 10. They’re very good store efficient professional, friendly. And location is very convenient. What else I could say besides they’re doing everything correct.”
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“I’ve never lost a receipt in the past and needed it for work. I know some people have it reprinted all the time at stores, but wow, what a relief. Such a friendly and patient staff who actually addresses each customer with care!”