Theory is a store located at a premium outlet mall, offering a stylish collection of dresses for both men and women. The store features attractive discounts, with most items having a 40% off and an additional 25% discount. Customers appreciate the well-maintained trial rooms and the store’s focus on safety, as it enforces mask mandates and provides hand sanitizer throughout. The staff are highly knowledgeable, kind, and helpful, with particular praise for a staff member who assisted customers without being overbearing. The store manager is described as fantastic, and staff members are noted for their informative and friendly service. Despite being at an outlet, Theory stands out as a memorable shopping experience, making it a recommended visit for shoppers in the area.
Great customer service. Very very knowledgeable staff. The store manager (believe her name is Twayla) is fantastic, and the sales person Jessica is wonderful. I normally go to Woodbury because it's closer to home, but I will be taking the drive just to come here.
November 2021
High-end clothing store with beautiful items, though extremely expensive. Even though it's an outlet, it's difficult to find good deals
