Kens Hardware is a local hardware store known for its exceptional customer service and knowledgeable staff. Employees take the time and care to understand exactly what customers need, often customizing solutions and providing helpful instructions. The staff is consistently described as friendly, courteous, and highly knowledgeable, making it a pleasant place to shop. The store offers a wide range of products and services, and it reliably has everything customers need, no matter how big or small the item. Compared to large chain or big-box stores, Kens Hardware maintains competitive and more reasonable prices. Customers appreciate that the store has items other big chains do not carry. The experience of shopping there is often compared to the classic, reliable service of traditional local hardware stores. For these reasons, many highly recommend Kens Hardware as the best hardware store around.
Extremely knowledgeable staff that are always pleasant to with.
June 2026
Now since they added Billy Bang Bang to sell his cabinetry I'll give 5 stars.
May 2026
I presented my problem to Frank: my shut off valve for the fridge water line was located in my crawl space. I want the shut off located in the kitchen. Within minutes he brought me all the tools and supplies I needed including a demo. After the easy install I was also able to return a duplicate tool I already had.
