Firestone Complete Auto Care in Toms River, NJ, has been serving the community since 1926, providing a wide range of vehicle services, from tire sales to repairs. Located at 84 Rte 37 E, this shop is known for its professional and caring attitude. Many customers appreciate the helpful Sunday hours and commend the staff for their dedication to customer service. While most experiences are positive, some customers have encountered issues, such as miscommunication regarding tire availability, which resulted in increased wait times. However, the staff, particularly the store manager, has been recognized for resolving issues professionally and ensuring customer satisfaction. Despite some dissatisfaction regarding service details, like wheel alignment, the overall consensus indicates that customers feel valued and respected. Firestone Complete Auto Care allows for online tire orders and offers installation services, making it a convenient option for Toms River residents seeking reliable auto care. With a focus on comprehensive solutions for all vehicle makes and models, customers can trust this establishment for their automotive needs and appreciate the commitment to keeping their vehicles running smoothly.
They took my car on Memorial Day weekend without an appointment for a tire issue resulting in needing a new tire. They applied the tire warranty and let me know I needed brakes and rotors in the front. They even squeezed in an alignment. Great job!
April 2024
The Professional and caring attitude goes a long way. It fits in with this auto store. Sunday hours also is very helpful. Thank you to all that work at this Firestone store. We left going to our local (M) tire store a mile away to go to this Firestone store 9 miles away from Whiting to Toms River. No comparison in companies.
April 2024
Well I made an appointment for 9am and did not get my car back until 5pm long tome
