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“I have been looking for a new mattress for a while and hate going to see “sales” people. I had a bad experience at other mattress stores in the past. The store manager Kyle and his team are absolutely amazing! No pressure at all. I had tons of questions and they took the time to explain everything to me. Getting my new Tempur bed and adjustable next week!!! I would highly recommend visiting the Mattressfirm on 37 in Tom’s River and asking for Kyle. He is very patient and extremely knowledgeable and didn’t feel like a salesman at all. 10/10”
“Joe took his time with me to pick out the perfect mattress, I was impressed with the bed match machine they use to find out the best mattress for you . Definitely will return.”
“I just moved in and needed a couple of counter height chairs right away. I don’t have a dinette set yet and was tired of eating on snack trays.I had a bad experience with Raymour & Flannagan so I decided to keep it local. Edward was super friendly and had exactly what I needed at a fair price. He helped me load them into my car and now I can eat in comfort. Thanks Eddie!”
“John is amazing!!! I stumbled upon Mattress Master a few years ago and I have been hooked ever since! John has gone above and beyond to accommodate my needs. I needed a bed last minute for my son and John brought it to me himself! That says a lot about his character and his willingness to please his customers! I am so happy to be a part of the Mattress Master family, I will order all of my beds from here forever! Thank you again!! -CeeCee”
“Dave was very helpful when I was picking out my daughter’s bedroom set at Value City. He really listened to everything I was looking for and showed me options that matched exactly what I wanted. He made the whole process easy and stress-free. Excellent customer service and a great experience overall!”
“I had a great salesperson. I went to buy a recliner chair and found out that the store was closing and moving to another location. I found the perfect recliner chair.”
“Was highly recommended to furnish my house at this store (a hidden gem) and the selection was outstanding, lotta ready merchandise for things that were needed sooner and some higher end custom pieces that we weren't rushing for which were so beautifully made, I was so happy with the way they came out and the prices were ridiculously cheap, my only complaint is that I am done decorating the house since it was great choosing from so many stunning options and having to decide between them made we want to start over with some more empty rooms......”
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“The customer service was truly top-notch. all of my questions were answered and explain clearly. I never felt rushed or pressured.
What stood out the most was how much they genuinely cared about helping me find the right furniture not just something to make a sale. They listened to my needs, respected my budget, and helped me choose something that was both high quality and affordable. Their honesty, patience, and professionalism made the entire process enjoyable.
I highly recommend this store to anyone looking for great furniture and exceptional customer service!”