The Totowa Home Depot is a hardware store that provides a wide range of products, including tools, appliances, outdoor furniture, and building materials, to the residents of Totowa, NJ. While the store generally offers fair prices and good products, the customer service has been a source of frustration for many customers. Some reviews mention helpful employees, such as Bobby from the plumbing department, but others describe rude and unhelpful younger staff members. The organization of the store, particularly the fasteners and hardware sections, has also been criticized. Overall, the Totowa Home Depot seems to be a mixed bag, with good products but inconsistent and sometimes poor customer service.
Excellent place but I had a problem with the person who is in charge of hallway 46 where there are cables, all locked, so I asked him for help and he told me that he couldn't. After 30 minutes, he with his very bad attitude arrived and opened the lock so I could look for my product. (said person was always sitting watching... read full comment
June 2024
easy to get into and out of. seems well staff enough to easily get help
May 2024
Thank you Viki and Gina for the great customer service. Viki…you are the best!
