United States Postal Service
Post Offices,
Shipping CentersHours:
261R Pascack Rd, Township of Washington NJ 07676 Hours
Wednesday
10:30AM - 2:30PM
About United States Postal Service
The United States Postal Service (USPS) at 261R Pascack Rd is dedicated to providing secure, reliable, and affordable mail and package delivery to over 157 million addresses across the country and beyond. Despite mixed reviews in the past, recent customer experiences highlight a significant improvement in service. Customers have praised the staff, particularly mentioning employees like Renee and Diane for their exceptional service. Renee is noted for her pleasant and patient assistance during passport appointments, making the process efficient and enjoyable. Diane has also received high praise for going above and beyond, helping customers with repackaging their items and ensuring their comfort during long waits. One customer even expressed gratitude for Diane's willingness to call them when their processing was complete, allowing her to assist others in the meantime. Overall, this USPS location is seen as a place where customers can receive help and support, with staff who make an effort to enhance their experience. With walk-in passport services and a commitment to customer satisfaction, this branch is making strides to improve its reputation.
Most Recent Reviews
April 2026
No problems with the service. But the hours here are terrible. Make sure you check ahead of time
February 2026
I would like to thank the employee (sorry did not get a name) and the supervisor for arranging delivery of the package that was incorrectly addressed to 40 Andrea Lane rather than 70; they took care of this situation immediately and the package was safely delivered.
January 2026
Not a bad experience. Went to my passport app , it was quick and straight to the point. Myong was patient and helpful. Thank you once again!
More Comments(52)
- Township of Washington, New Jersey
