May 2019 by Brian F.
Piss poor was watching the tracker ... it was done and ready "quality checked" .. 20 actual minutes later i call the store to be like what's up .. The guy who answered told me the delivery guy will be on his way out in like 5-10min ... like Whattt? It's been siting there for 20min ... then 1hr30min after ordering and waiting .. the delivery guy Jose or whatever made sure i knew where the tip line was on my receipt as i was signing for cold food!!
May 2019 by Mat S.
It's a hit or miss with this location. I've ordered from here many times to know that they can deliver pizza really quick or really slow. What's irritating is that this Domino's location is only 2 blocks from my condo. The pizza is good. The management is really nice! The service and delivery can be quicker based on how close I live to the location.
March 2019 by John S.
Surprisingly good, pizza made the way I asked for less than the window price special. They want to show you how clean the kitchen is yet they seem bored for any type of conversation amongst themselves. Nice place.
March 2019 by P. P.
HORRIBLE, HORRIBLE CUSTOMER SERVICE. Delivery driver was pleasant, polite and on time. I placed my order online. Rec'd incorrect item in order. When I called to let them know, all the girl sd was I'll resend it. I started to say, wait, no, and repeat myself but she had disconnected. Thirty minutes later, a new driver got my item to me. Same. Wrong. Item. I called bavk, was placed on hold for two minutes hung up, called back to get a young guy who has atrocious customer service just like the girl who picked up when I had a problem. Ridiculous! You hate your job, quit, but don't take it out on customers who CHOSE to go there!
March 2019 by dj chado
We placed an order online 4 hours ago and the pizza has still not been delivered. The store refuses to answer the phone and I could not be more disappointed with this service. What a complete embarrassment of an establishment
March 2019 by Barb D.
Excellent service at this Domino's -- fast & accurate. Thet always get the orders right!
March 2019 by AntiAnt
Great store location with number of parking options and well prepared pizza.
March 2019 by andres serrano
very good pizza good location and good service and at a few affordable prices did not seem bad
March 2019 by Amish Bhavsar
Great pizza but slow employees
March 2019 by Grabielita Vazquez
Love the service sometomes but sometimes my order does come messed up if not cold if not discombobulated bit wen i call sometimes i get an apology other times i just get we will talk to the driver but its close n convenient thank you hope you guys improve for tour success thank you
March 2019 by Annabel Francisco
WORST PIZZA EVER!! I really wanted to give them a zero. I ordered online a x-large pizza with specific instructions and the stupid tracker said Sarim was checking my order for perfection for like 30 mins only to get a nasty pizza with black olives, which wasnt what i ordered. I called them to complain and they said theyd send another one and never did that either. They really cant do anything right and I recommend you take your money elsewhere. It took me everything in my power to not slam the pizza right in the guys face like that spongebob episode. These people obviously dont care about getting the order right or your time. Order from De Palma instead!
February 2019 by Juan L.
This service is a mess and never answer the phone! I think this is the worst experience of ordering online I'm starving and I think this is unacceptable waiting 3 hours for a pizza and then waiting for something that they mark to delivered I think this is unacceptable. I hope the manager read this review because Orlando DO NOT DELIVER MY ORDER YET!
December 2018 by Humzah J.
This past week I had ordered 1 Pan Pizza with extra cheese and black olives. I found Italian Sausage on my pizza. As a vegetarian, I was really shocked to find meat in my pizza. I called Domino's and spoke to the manager (Zach Khan) , where I explained my situation. As a result of the conversation, the manager simply apologized, but didn't take any sort of action such as a refund, credit to my account or a replacement of the pizza. Very disappointed in the poor customer service.
December 2018 by Martin F.
After good and bad Experiences with this place they've actually stepped up their game and acknowledged that we are one of their top customers and that we be experiences with this place they've actually stepped up their game and acknowledged that we are one of their top customers and that we deserve to be spoiled rotten. Although sometimes they forget that I don't like drumsticks Dominoes has really improved their service with us so we look forward to our next order. When I call and I want my wings done crispy they're very nice about it and they don't mind tending to my every whim.
December 2018 by Mike R.
I ordered delivery today for lunch..at approximately 12:00pm fast forward to 1:50pm food never showed up, called them twice and no apology by the representative, all he kept saying was "sorry the driver already left he should be there soon" ended up canceling the entire order, thanks Dominos.
December 2018 by Amalia G.
worst dominos ever ... 3rd time my pizza was soggy and i paid extra for sauce and they never gave it to me
November 2018 by anythingrose
Don’t order from the union city location it’s very unsanitary. They were bringing in dough in ripped garbage bags from outside. The dough was exposed sitting in dirt and rain. Tasty.
August 2018 by Wendolly O.
I am giving one star as it is the lowest possible. Horrible service. Ordered through the app. Two different drivers assigned to the order. The store is 15 mins away and it took them 45 Mins to deliver after it was supposedly ready. Had to call 3 times, second time left waiting on the phone for over 6 minutes, 3rd time when I called to ask when they would deliver the drinks I ordered, paid for and the forgot to send that "lady" hanged-up the phone on me. The WORST Domino's Pizza service experience I have ever had. Still waiting for the drinks...
August 2018 by Emma J.
They don't deserve Even one star because its to much for them. Nasty pizza and put vegetables that I said no to. Cold pizza as well. Never order from them again. Nasty nasty nasty!!!!!!!!!
July 2018 by Irlanda Madrid
I don’t understand why the always forget to send the dip sauce. It’s like they’re give it for free.
June 2018 by Michelle C.
Delivery took over 1 hour, pizza box was dented, pizza and wings were cold. If this wasn't enough the delivery guy was mad that I did not tip. Terrible service and manager did not care. I wont be ordering from here again.
May 2018 by Stephany Reyes
Really nice place, been ordering from here for almost 3 years now and has always been satistied. Highly recommended.
April 2018 by Ruddy Garcia
Pizza was good the place is nice, but we had to wait longer for our food. They told us 20 minutes and they took longer than that.
The pizza was good though.
April 2018 by Jomar Negron
Always tasty and fulfilling. Order is always completed correctly for the most part with the exception of the dipping cup sauce at times which is a deal breaker. Other than that this place is a favorite for sure, that cheesy bread is so dang good!
April 2018 by Andrea Benalcazar
Nice employees. Great tasting pizza. Accurate on timing of when pizza would be done. Met expectations.
March 2018 by Linda Petrozelli
The delivery was a nightmare. All mistakes lies, the young girl taking my information on my debit card said the computer crashed but did not charge me. I had a bad feeling about that so I called my bank where they said 2 purchase were pending. I called back the pizza ( Dominio) nothing but idiots. Only 1 order went through, so it would be removed. The manger said for all.the trouble he would give me a discount not a fee pizza. He charged me the same price as the first order. He is the best waiting over an hour the delivery man calls and says he is outside go out he is not there thank God for caller I.D. I call him back he says the store told him to not go to that address . Why would he call me to come out. The workers are to young ,and inexperience, they manager's don't give a damn consumer affairs should be on top.of this Inadequacy, it is stress full they should have to have inspection before renew business license. Not on board of health issues. They are thieves rude and stupid don't order from here it is not even pizza. I buy it because my grandson is spoiled.
February 2018 by ImJustBeingHonest D.
U left a previous 2 star review but now it's 1 star. They are located two blocks from me , I don't feel well so I ordered dominos as it's the only thing that will deliver at this time . Tracker says it left the location at 10pm, it it's 10:45 now and it's still not delivered mind u I live literally two blocks away . I called they just said We are backed up sorry give us a few mins and we will call them but you have to give us some time . Why wouldn't my order be first or close to first as I am extremely close to the location it's coming from ?
January 2018 by Rosalba Contreras Aracena
Hoy fui con mi niño a recoger una Piza el necesitaba usar el baño y se lo negaron le dije a una empleada que por favor mi hijo no podía esperar ella me dijo que no podía hacer nada porque su jefe había dicho que no,así que me acerque a él y le supliqué que dejara que mi hijo usara el baño pero el muy cruelmente me respondió, ya le dije aquí no hay baño, así que me despedí muy triste dejándole saber que el es una persona mala y despiadada no le importo el desespero que tenía mi hijo de 10 años y el sonrió descaradamente. Así es que ya no compraré Piza en este lugar no se lo recomiendo a nadie y no se como tienen a un individuo tan malo al frente de un negocio donde los principales clientes son los niños porque ellos son los que más le gustan las pizas
January 2018 by Natalie A.
This is the WORST and most disgusting and unprofessional dominoes i have ever ordered from they don't even get 1 star. I ordered a pie & marble brownie last night first of all my order said it was out for delivery at 1:01am 20 minutes later nothing arrives so i call and the guy picks up "idk what to tell you just wait for it and hangs up" 20 minutes later i call again to cancel the order since it still didn't arrive he picks up the phone "what? Yeah I'll cancel it" clicks again. Doesn't ask my name of any information i call a 3rd time he picks up the line and hangs it up immediately without saying hello. Finally i get a call 2:15am that my food is outside, they delivery guy was so rude - wouldn't give me a copy of the receipt. I get inside with the food & the brownie is 1/2 eaten. Absolutely disgusting and ridiculous
January 2018 by Des L.
By far the worst dominos ever!!! Placed an order in advanced and never got my pizza but I was charged still. Called more than once to see if they were open since the pizza didn't come, I ordered the pizza for someone who couldn't and asked if I.T can be delivered by 1:30, they said yes but they never got their pizza nor a call, we called them several times and no answer . When we called the next day, the "mid manager" couldn't help us even tho we gave him the card number and order . He even repeated the order to us and still felt that we were lying!!! Also. He said he'd call us back at 6.. no call so we decided to call. Let me just say the females that picked up the phone were extremely rude, they purposely kept picking up the phone and hanging up on us until we called from a different number . When I asked the lady why she kept hanging up on me she replied "first of all no one is hanging up on you" so she handed the phone to someone else who also had a nasty attitude ! All we wanted was our refund on the pizza we did not get!! We resulted in going in person. Even heard the manager tell them to tell my boyfriend that he wasn't there . Terrible service! Never ordering here again! Also witnessed the females hanging up the phone on people! So surprised