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“I’ve never written a review for a post office, but I feel like they deserve the recognition! The employees at this location are wonderful. They go above and beyond and they are always kind and helpful. I lost a receipt a few weeks ago, and they took the time to retrieve it for me without hesitation. I always get the best service in this little spot. Thank you!!”
“OMG!! Best passport service I’ve ever received! Pleasantly surprised with the great service! Finally a location with a diligent and helpful staff! There was no wait time for a passport renewal. Highly recommend this location.”
“I always have a great experience at this post office. Lemar is truly exceptional and one of the best USPS employees I have ever encountered. He is professional, friendly, and always willing to go above and beyond to make sure customers are properly assisted. The rest of the staff is also very kind, welcoming, and helpful. I have never had an issue at this location, and I genuinely appreciate the consistent level of service provided here.”
“I choose to drive 15 minutes to this post office out of all the post office locations near my house because they are always quick and friendly. My packages travel very quickly when shipped from the Glen Ridge location.”
“I went to this post office on chestnut st to drop off a passport application renewal, the clerk Josemon was very nice and help me with the process of completing the application shipping address and money order.
Thank you so much i appreciate.”
“Historic beautiful and majestic. It’s in Rutherford and the East Rutherford location is not historic like this. You have to see this one. I love the building.”
“Had a great experience at this post office. The woman who helped us was super friendly and answered all of our questions. Really appreciated the helpful service!”
“Boy are we SOOO lucky in Glen Rock to have the rock star veterans we do at the USPS. Nancy is a gem that could never in a million years be replaced. Mercredi and Ruben are friendly, knowledgable and professional. All are great at what they do. Oh, and we love Shawn, our postal carrier too!”
“Had a great experience today. My friend had an appointment for passport, something was wrong with her birth certificate. The clerk told her exactly how to remedy. I had also brought my passport information to try and be seen without an appointment if available. She took my information and I got my passport. But I was prepared. I had everything filled out and ready to go with all my required documents.”
“Never had any issues in this post office stuff was grate , best post office around the north Jersey. If you have problem here it’s not them its you or your products. I have been in so many post offices around NJ this one is the best on service.”
“Writing about my experience with customer service in sending mail, not receiving.
Sammy was very helpful. Some post offices suck, but he was helpful to me and to others as well.”
“This is the only bicycle parking next to the building for the Post Office. No Bike Rack. However, the friendly and excellent Service help make up for the inconvenience.”
“Celene, Over the years has been the most courteous, thoughtful, nicest person I dealt with in the post office ever. Definitely goes above and beyond her duties, listens and always has a smile. Others should learn from her.”
“went in for dropoff on monday at 3:35, super quick and easy. The employee greeted me, assisted me super fast and told me to have a great day. super simple interaction. So refreshing to go to a usps and actually have good service!! shoutout to that employee. didn’t get his name but fax to mention him.”
“The best & most courteous post office I have been to. The tellers are always pleasant and helpful. However, I wish there were more people working at times when the lines are long.”
“I called Montville post office today for a question that I know was a shot in the dark. The gentleman that answered the phone went above and beyond
I cannot say how impressed I am with the level of service. Kudos keep it up the postal service needs more like you.”
“Happy to find a USPS open late and appreciate that it’s two courteous and friendly employees. Thanks Abdul! Didn’t get the name of the woman working with him but she was so helpful to the customers too. I feel this is rare in USPS nowadays so that was refreshing and appreciated. Thank you!”
“I love this little post office. The lady there is Very helpful. A lot of these post offices, they don’t help you and they don’t tell you anything. She let me know that flat rate is the cheapest way to go! She helped me save almost 10 dollars mailing my package to my nephew!”
“I had a great experience here when I came. The man working the desk was alone, but efficient. He helped me deciding which package /envelope was the best for delivering my specific item. He was very patient after we filled out some information incorrectly and let me stand off to the side while he took the next customer in line (vs making me go back to the line) so he could take me as soon as I was done. His communication was compassionate and professional. Idk why there are so many bad reviews but I'm assuming it's not typical for people to leave good reviews when everything is fine but rather people definitely jump the gun as soon as one little thing goes wrong. So I'm here to say, I didn't see or experience any of this and hope more customers leave positive reviews of their true experience. I'll definitely be back. I'm also grateful they are open until 5pm vs other nearby locations. Yes there was a small line forming but that's because it was near their closing time and all other USPS locations already closed for the day. The line moved quickly. I think people just have 0 patience these days.”
“I had a great experience at this USPS location. The staff was efficient, helpful, and processed my shipment quickly without any issues. Everything was done smoothly and professionally, and I was in and out in no time. This location clearly values customer service and efficiency.”
“The Cedar Grove post office is one of the best run ones around. During my most recent visit, the service was prompt, courteous and professional; the clerk (I don't know his name) is very knowledgeable and helpful.”
“They have an amazing infrastructure; it was a pleasure to provide maintenance for their facilities some time ago. Everything was kept in perfect condition, and we’d be happy to work with them again in the future.”
“Jordan & Elrich need a RAISE in that place! Awesome and knowledgable patient & professional. These guys are the best ✊🏼🙏🏼”
“I love this post office. The line is never long and even when it is the quick efficient service gets you in and out in a timely manner. Thank you Monica g for your service this morning, friendly, efficient and courteous. All the best for a wonderful holiday.”
“I find the different experiences amazing, running the gamut as they do. I have never had a problem there. People complaining about the parking? That's a Montclair issue, not a PO issue. I'm actually surprised the place is still open, given the other two locations, and just have to accept the limitations regarding closing (are the workers not entitled to a lunch break?) and other slight inconveniences.”
“I came into the store the person checking me out was so wonderfully she was super helpful great at her job being my first time I loved the service and will be coming back to do more in the future”
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“Janine’s service is exceptional. She’s extremely patient and kindhearted. She makes me feel welcomed and walked through the mailing process with detail. Definitely an asset to this post office and wherever she goes.”