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“I wanted to replace SSD with a bigger size (from 256GB to 2TB), but could not open the SSD cover in my mew laptop. Based on existing reviews, I called the shop and Jimmy kindly picked the call and assured that it can be handled. I immediately drove there and Jimmy explained that the screw heads holding the SSD cover were worn out, skillfully unscrewed them, removed existing 2230 SSD (256GB) and inserted new 2280 size SSD (2 TB) which I already cloned. Now my laptop is working fine with the new SSD. Jimmy really made my day. I truly appreciate him. For anyone who wants to visit the shop, better street-park the car at the Cedar Ln. Plenty of parking spots.”
“We were very lucky Robert was working in this location when we visited. He help us with bunch of things we needed, have lots of patience and knowledge. We really appreciated it.”
“I needed a new Zagg protective cover for the iPad. The earlier screen cover, cracked. The young man who helped me was quick, professional and searched for the best fit, to ensure our satisfaction.”
11AM - 5PM
852 River Rd, New Milford
Mobile Phones
“These guys are awesome! I was in and out so fast! Got my new phone with all the promos basically at no cost out of pocket! Would come here 1000% again! Everyone should use wireless world in new Milford!!! I can’t say enough good things!”
“Wireless Zone in Pearl River is the best place to go if you have any questions or issues with your devices! Everyone is friendly, patient & genuinely want to help the customer. I always go to this Verizon satellite location because I know I will get the help I need. I went today to get help with my son’s Gizmo watch & Yash helped me figure things out. He was kind & talked with my sons too & so he made all of us feel comfortable. Definitely recommend this satellite location!!!”
“Sam is wonderful! I am a longstanding customer of ATT and he is perhaps the best agent I have ever encountered in the company. I arrived today in crisis and Sam helped me enormously. Thank you!!”
“Went to fix my iPhone 14 Pro Max screen today. The person was nice and chill fixed my phone in around 30 minutes with a nice screen. No cheap one, pro motion and True Tone working. 10/10 service would recommend”
“Had a great experience at the AT&T store thanks to Kevin! He was extremely helpful, patient, and knowledgeable. He took the time to educate me on a lot of features and settings on my phone that I didn’t fully understand before. He made everything simple and easy to follow without rushing us at Definitely recommend asking for Kevin if you visit!”
“ari. did a great job. even when i needed to come back to the store he was accommodating everytime. its hard to find someone honest who does good work. definitely worth it.”
“I had a great experience with Khan at Verizon in Englewood. He was extremely professional, courteous, and knowledgeable, and helped me resolve everything quickly and efficiently.
I’m very satisfied with the service I received and really appreciate Khan’s excellent customer service. Highly recommended!”
“The best. Very professional and friendly. Cargo to Colombia, the best price and very reliable. More than 5 years using this service and without any setbacks. Thank you very much”
“Probably the best experience I could have hoped for. Rasheed is an absolute professional and resolved any issues that came up. Would absolutely go back if/when the need arises.”
“I came in on Thursday with my cousin. His account was extremely messed up. We dealt with a manager by the name of Nelson. He was awesome. He really straighten things up. He took care of my cousin. I strongly recommend Nelson for your phone needs. Thank you Jim and Scott.”
“Great experience! He replaced the screen on my phone and did an excellent job. The service was fast, professional, and the quality of the work was outstanding. On top of that, his price was very reasonable compared to other places. My phone looks and works like new again. Highly recommend if you need phone repairs!”
“Rasheed & Enea helped me save money with my monthly bill while got me a new apple music subscription. I do all my phone purchases at this location, it is highly recommended”
“Leo is the best hands down , he actually cares about the customers. He takes the time to get you accurate information and will research and get back to you if needed. Leo adds a personal touch , you don’t feel like just another number. Highly recommend Leo and the Wayne NJ store , they will not disappoint. Thanks again Leo :). RV”
“Best costumer service I asked boost mobile if the could transfer my music and photos to a phone if I bought it;and they said no! Mr Steve said he will try his best and yep he transfer everything, I definitely come back to shop a new phone again”
“I went into the store to switch from T-Mobile to AT&T, and Ray was absolutely fantastic. He took the time to really understand what I was looking for and explained all my options in detail. Not only did he help me find a plan that fit my needs, but he also saved me money compared to my previous carrier.
Ray was extremely transparent about what my bill would look like, which I really appreciated—no surprises. The entire experience was smooth, professional, and stress-free.
Since switching, my service has been significantly better, and I couldn’t be happier with AT&T. If you’re considering making the switch, I highly recommend visiting this store and asking for Ray—he will definitely take great care of you!”
“This location was amazing with assisting my brother and I. We basically spent the whole entire day here because there was a lot going on with our phones, but it felt so quick because of how positive the staff was and eager to help us. They were also really good at getting us great deals and providing the cheapest and most efficient ways to get our problem solved would definitely recommend coming here again.”
“Thanks for their help but had to come back there again the guy never set up my memory card but great help over there at AT&t store especially manager and the guy that helped me get I went back help me I got my phone on so I'm happy about that especially I'm glad my case was on sale for five bucks I'm glad I got a bargain there I love AT&t I've been a customer since you were cellular so I've been a loyal customer since then and I like the store in Westwood they help me out a lot I like the small sword better than the big ones I got my phone but the other day the UPS driver level downstairs and then bring it to my door I got it back thank you very much survive everything and the packages I want to make sure the UPS store please”
“Osman and company did a fantastic job!
USUALLY: The whole phone process reminds me of buying a car. Even when dealing with other AT&T stores, I've had huge headaches with the reps trying to oversell, use tactics, and slow down the process and objective of the phone buying or upgrade process. Usually an unbearable process.
When I walked in to the store, a family was there and I saw them thank and even hug Osman, something I didn't think to see at an AT&T store at 1pm on a Wednesday. A good sign of my experience to come.
I dealt with Osman, and he created the perfect experience. Very friendly, clean communication, clear and informative. He helped me to buy a phone and open a new line. It took 5 minutes and he was very detailed in the process. No sneaky sales tactics, no surprises here at this store. Someone did a great job in finding and hiring the right people for this Fair Lawn location. Osman even helped me to solve a big situation another AT&T store could or would not, regarding an error that the other store made.
Even though I live 15 miles away, and I have an AT&T store in walking distance, I am coming to this store from now on to do business. Thank you again.”
“Kevin was truly a great person from as soon as I walked in that door. He has helped us A great amount. If you need a phone, Door see Kevin at Verizon. He was the best.”
“The salesman person Juan was awesome helping me out today. Plenty of knowledge and patience. Thank you very much it was greatly appreciated helping me out today. I purchased 3 cellphones and a tablet as well.”
“Omar in Franklin Lakes Verizon is amazing! He goes out of his way to help everyone. He goes above and beyond to update my account and help with my I phone. We love you Omar!!!!! 5 star plus !!!”
10AM - 7:30PM
1005 Madison Ave, Paterson
Mobile Phones
“I cracked my iPhone screen and decided to try this place,when I walked in the young lady was so nice to me and she had wonderful customer service,I felt so comfortable and I was very happy with the results.I will be recommending my friends and family,Thank you very much for such a great experience❤️”
“So I went to the Verizon store in Oakland today because I was not receiving any emails on my phone. Salwin Who helped me told me about a promotion that was going on. I ended up getting a new phone for practically nothing! And he spent so much time with me and was so helpful! Because I am not techy whatsoever. Thank you again Salwin!”
“We walked into the store with my wife and my mother, and Josh immediately made us feel welcome. He offered us water and answered every question we had in detail. It was honestly the best customer service I’ve ever experienced.
Because of Josh’s outstanding service, we switched our cell phone provider on the spot and chose Optimum. He made the entire process easy and stress-free.
I highly recommend asking for Josh if you’re thinking about changing your cell phone provider. You won’t be disappointed!”
“I went to store for a phone issue, Mike helped me. The service was great especially when he saved me 30 dollars off of my monthly bill. I was greatly appreciative because the saving of money wasn't my reason for the visit. All I can say is this store is a must when needing service.”
“30 year ATT cell phone customer. After a disappointing experience at the nearest store in my area ( New York Hudson Valley area ) I decided to try a new ATT store. The store in Ridgewood NJ is 20 min away. I wanted a new iPhone. I called ahead to make sure they had the IP 17. Billy answered and assured me they had them in stock.
When I arrived Billy greeted me with a big smile. He made me feel welcomed and appreciated. He made sure I was informed and didn’t try to over sell and rush me. He took his time to explain everything.
I was very happy with my experience at this store. It will be my new go to store even though it’s in NJ. It’s worth it.”
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“Great experience at this Verizon store...Kavita was fantastic... she helped me to get a new phone with a good promotion so I'm back up and running... so local!”