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“I want highly COMMEND as well as RECOMMEND this particular UPS store because they have provided EXCEPTIONAL “5 Diamond/5 Star” service beyond compare!!!
The store Manager, Gage Roman and the ENTIRE staff actually assisted us with thwarting a sophisticated criminal enterprise that nearly left my 81 year old father scammed and swindled out of $20,000 dollars!!!
Gage Roman was the epitome of courteous, caring, thoughtful, patient, and professional assistance every step of the way in this process!!! If he can provide this level of service and assistance and compassion with customers in Colorado that he has never met in person then just imagine how much more so that Gage Roman and his ENTIRE staff will take care of your business needs in the greater Clifton New Jersey area!!!
I can sing his praises all day long!!!
This is merely the beginning of well deserved recognition, appreciation and exultations to be showered upon Gage Roman and his truly outstanding leadership at this store and the local community!!!
My deepest and most sincere gratitude and appreciation to Gage Roman and his ENTIRE staff!!!
-Keith Sarntee
Boulder, Colorado”
“The best. Very professional and friendly. Cargo to Colombia, the best price and very reliable. More than 5 years using this service and without any setbacks. Thank you very much”
“I visit this location pretty often. The staff is always kind and helpful. I need to give a special shout out to staff member Drew Alexander.
I was there in the morning last week. There was at least 6 people ahead of me then eventually some behind me. He was alone in the store but maintained a great attitude. He directed some people to the kiosk for Amazon returns. He took care of everyone’s needs calmly and politely. Drew is a true asset to the team and his dedication to customer satisfaction deserves recognition!”
“The team member who assisted me was extremely kind, professional, and helpful throughout the entire process. They answered all my questions patiently and made everything quick and easy. I truly appreciate the excellent customer service and positive attitude. Thank you for such a great experience!””
“Friendly, efficient, professional and consistently great experience with all their staff, no matter the time of day. Not just my favorite location because they're local, they're truly the best.”
“Edit: the young Yemeni man at the counter today (6/20) was absolutely lovely and very helpful. I was surprised to learn he’s only 16, he handled a lot of competing customer needs with grace and double checked everything for a high level of accuracy. Five stars for him!
Previous:
Despite the DHL location finder website and this Google listing showing this location would be open today (6/19), I drove 20 minutes out of my way and arrived to find a locked door. Please do better with communicating your closures.”
“The workers are very professional and knowledgeable. Mr. Peter was very helpful to proceed with my staff and was very kind spending time to resolve my problem. Really appreciate his help! Best regards, Milla ♥️”
“I had such an amazing experience at Staples, especially with Everson, Richard, and Wade at the Printing Center! I came in needing a last-minute seating chart for my wedding, printed on individual cards, and despite some issues with the printer, they worked together so patiently and professionally to make my vision come true.
They were incredibly kind, accommodating, and willing to make every change I needed until I was completely satisfied with the final product. They never made me feel rushed or like I was being a bother, even though I know last-minute wedding projects can be stressful!
I truly cannot thank Everson, Richard, and Wade enough for going above and beyond to help make such an important part of my wedding day perfect. The Printing Center at this Staples is absolutely phenomenal, and I highly recommend them to anyone who needs printing services. Their customer service and dedication were exceptional!”
“You cannot cancel your mailbox while there is still mail in it. So, when the time came, iPostal in Seattle ignored my request to discard my mail and left it in my box for weeks when it normally takes a few days at the most. Then iPostal charged my credit card for another year of service. Nevertheless, they now have my $99.99 and I have no remote mailbox. How is that not a scam?”
“Very friendly service. They actually help the community sometimes and what i mean by that is they help low charges sometimes. They helped me once or twice when in was short on a dollar or 2. Just sometimes there's a wait but over all great friendly service and staff.”
“AMAZING!! Have used their services several times. Always, incredibly accommodating. They assisted me with packaging my items. Made sure my last minute package was shipped. Incredibly patient. Even called to insure my satisfaction with my delivery. Highly recommend this location!!”
“These people are the best. Steve the manager is such a nice and helpful manager. One of my packages I dropped off wasn’t moving and Steve did everything he could to help me”
“Chris is so accommodating and he always has a smile on his face. He’s willing to help me every time I go to drop off or pick up, and is such a genuinely great worker. Every store should be lucky enough to have a worker like Chris !!”
“By far the best UPS Store I have ever been to. The customer service is outstanding, everyone is nice and they even offer notary services which I've used a few times with my wife. I have been coming here for years with not a single bad experience. Whoever is giving bad reviews is probably someone that can't be pleased no matter how good the EE's are.”
“I heard about Juniors Express shipping from and friend and I gave them a call. Customer service is excellent. I also had the opportunity of meeting Junior In Person. He is wonderful . Very efficient and affordable service. My barrel reached Jamaica the exact time He said it would. I have no regrets. I Recommend this shipping company to those who are seeking effective andefficient serviceseservices.”
“Owner of this store is outstanding. Super helpful. Super knowledgeable. Super friendly. I've been shipping from this location for 20 years and I can't think of a time my experience here wasn't seamless. Highly recommend!”
“Excellent service. All UPS stores should have this type of quality. I was helped immediately very, very happy with their service. That's why I keep coming back here. Definitely a 5 star.
Kahium is very helpful”
“I had a wonderful experience! They gave us a great discount on copying for our school fundraiser, which we truly appreciated. The service was friendly, helpful, and made everything so much easier. Thank you for supporting our fundraiser!”
“I needed something notarized and also had three children with me, right before lunchtime, so I was prepared for a challenging experience - especially when I walked in and saw 5 people in line ahead of me. The staff here are incredibly efficient and also so kind- I was utterly amazed at how quickly I was helped. Oftentimes when people are that quick, they are also not as personable or pleasant, but here they were both. I can't believe I had such an amazing experience at a UPS store.”
“I had a very good experience ordering balloons for my husband’s 75th birthday party at the Staples in Oakland,NJ. Their associate was very helpful from start to finish. I am grateful that Party City is now a part of Staples.”
“Joao has the most wonderful kind spirit in customer service. Answers all questions perfectly and always a helpful hand. I’ve seen him train new employees and he’s very patient and awesome. He’s the reason I honestly I keep coming to this location.”
“The UPS Store in Paramus, NJ offers a quick and efficient experience for its customers. The swiftness of getting in and out is commendable, making it an ideal choice for those who are pressed for time. The staff is incredibly friendly and helpful, always ready to assist with any questions or concerns. They go above and beyond to ensure a positive experience for every customer. Overall, the combination of fast service and welcoming staff makes this UPS Store a top-notch choice for all your shipping and printing needs.”
“Highly recommend !! We've gone to Nicole's Reproductions for printing signage, posters, invitations and more for family gatherings such as birthday parties, bridal/baby showers, etc.
Their expertise and excellent customer service can't compare to using an online printing service or somewhere like Staples/CVS where it can easily be printed the wrong size, blurry, etc.”
“I had a great experience at the Staples in Paramus, specifically for my TSA PreCheck enrollment. The entire process was incredibly smooth, and I was in and out in less than five minutes. The employee assisting me was both highly knowledgeable and personable, making what could have been a tedious chore an absolute breeze.
The staff overall is kind and helpful, which makes for a welcoming store environment. The only drawback is that the inventory feels a bit shallow in certain areas; the store seems heavy on items like computer printers and paper shredders but is light on other categories. Still, for the excellent service and efficient TSA setup, it is a very good store.”
10AM - 6PM
1300 NJ-17, Ramsey
Shipping Centers
“I needed help ordering a birthday banner and balloons. The banner was on my phone and needed to be set up for purchase. The people at Staples took care of everything.”
“I've been shipping from here for years now and it has always been a great experience. The kind lady at the counter is always in great spirit no matter how busy it gets.”
“Absolutely love this store! Every time I visit, the staff is incredibly friendly and helpful, making my shopping experience a breeze. They have a fantastic selection of supplies that always meet my needs—definitely my go-to spot!”
“Conveniently located on Rock Road plenty of free parking in front of the store. Service technicians are polite and knowledgeable and jobs and turnaround can be same day. Clean facility”
“very nice helpful friendly staff .And special think about this place you can get all 3 shipping services in one place and you can do price comparison. I always just go there for any kind of shipments”
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“Saw this place had bad reviews so just wanted to say I've been coming here for years and they are super knowledgeable and always are great about advising what I should do”