We love all of the products we received from Focal Point for our renovation. A year after install - our rechargeable lighted mirror wouldn't charge and Lauren at Focal Point worked with us and the manufacturer to get us a replacement under the warranty. Great products and service!
July 2025
Great Customer service! I had a question after I ordered a shower set & Esther contacted me immediately to let me know she would get the answers I needed & then she did! Thank you!
May 2025
I had a fantastic experience with FocalPointHardware! Esther provided outstanding service—she was incredibly helpful, quick to respond, and clearly very knowledgeable about the products. She made the entire process smooth and stress-free. It’s rare to find this level of customer care—highly recommend!
