This Verizon store provides great customer service. Staff members are described as very knowledgeable, helpful, patient, kind, courteous, understanding, professional, responsive, and resourceful. They are personable and attentive listeners who provide excellent care and consideration to customers. Multiple reviews highlight specific assistance with upgrading phones, filing claims, and managing cellular plans and equipment. The service is noted for being thorough and efficient, putting customers at ease and handling processes smoothly. Customers report feeling delighted with the experience and state that all fear or dread about the process is gone. The staff's expertise and professionalism are highly recommended to family and friends. Overall, the location receives the highest compliments for making changes effortlessly and reducing stress for customers.
Aron ,who helped me exchange a set top box , was very helpful in getting me exactly what I needed . He is a true professional and Verizon should be happy to have him as an employee !
June 2025
They’re very helpful at this store in setting up everything on your phone and answering questions.
May 2025
GREAT CUSTOMER SERVICE, VERY KNOWLEDGEABLE, HELPFUL AND PATIENT. THOMAS ASDISTED ME BUT ALL STAFF PROVIDED EXCELLENT CARE TO THEIR CUSTOMERS . HIGHLY RECOMMEND GOING TO THIS LOCATION OF YOU NEED ASSISTANCE.
