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February 2024 by Chris Schuck
Fantastic location. Huge selection of pet items and not just dog and cat items
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February 2024 by Alejandro H.
This place sucks and that's the nicest way to say it. They are terrible and have the worst grooming service. I recommend to keep your pup away from this Pet "Smart" store. It seems like they don't know how to handle a dog and even less interact with one. The ladies at the grooming salon are rude and always have an attitude. In short, just keep your pup away from this store.
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February 2024 by Roberto Bustillo
Excellent the best to buy
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February 2024 by Carolina Alvarez
Clean store, friendly and helpful staff.
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February 2024 by Carmen Mason
My dog loves the place. She gets plenty of belly rubs and there are other dogs
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January 2024 by Mel Lambert
Nice helpful staff ?
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January 2024 by Larry W
Contain some hard to find food for cats...
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January 2024 by Xiomara Jimenez
I bring my dog Ted at 745 AM Friday 29 I have appointment for 8AM. Before I make my appointment I explained to the lady my dog is special to work. She say to me no the groomer on Friday has 28 years of experience. But I don’t believe she has experience because after a leave they call me 15 minutes later and say your dog is try to bite the groomer so she don’t do any effort for do her job the place empty just look smoke outside. They say to me rude because I say you not have experience. I feel bad because this prestigious store need to hired groomer w really good treated the dogs and be nice w dogs. Thank you very much. I’m Fe el desagree. I hope the owner pay attention how the business go. I get email they say cancel my appointment because they don’t say what happened.
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December 2023 by dena a chawze clark
Tina in the grooming department sucks. She can't cut. My dogs look like rats in the face. Her cuts are uneven, just horrible. I'm never going back!! Worse xmas cuts ever!!!
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October 2023 by Lovely J
I don't suggest you get your dogs hait cut here. I spent $100 and my dogs hair is still long and the cuts are jagged and uneven!! I only used this Groomer as a back up. I will never do that again!! If you want to see an excellent Groomer go to Bubbles & Bath in Maplewood. Petsmart is a waste of money!!! Don't do it!!
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October 2023 by Juliet Mendoza
This I one of the most over worked, and dysfunctional Banfields I have ever visited. Their vets always change and getting through to the front desk is hard on a good day. If you leave them a voice-mail they rarely call back. And the dental hygienist quit, but they did not let us know, cancelling the appointment without ever calling. Go anywhere else.
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October 2023 by Daniela Vega
After two times of being with Tina i did not want to come back here to her rude and disgusting behavior. Luckily this time we booked with Danielle and she was such a sweetheart and treated my boy with care. To top it off he looks AMAZING. Best cut he’s gotten by far. Still don’t get why management chooses to keep someone so difficult like Tina around. My advice to anyone booking, choose Danielle!!!
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September 2023 by Mel
Bought a bag of 18 lb of Purina Pro Plan dog food and it had moth larvae in it. Had to throw out the bag of food (petsmart sent me a $40 gift card after calling the customer service number) and I had to throw out my air tight container due to contamination. Below review also had a similar issue.
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August 2023 by Tom Cai
Have been coming here for about six months for various items for our new puppy. Bought a bag of purina proplan that was contaminated with dead bugs and spider webs. They took care us right away and made the process very smooth. Obviously situation wasn’t their doing, but very much appreciated their willingness to step up and rectify the issue on behalf of the manufacturer. Store clerk and manager were pleasant and very understanding of the situation.
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August 2023 by Chuck B
The store has a good variety of pet products and the store is clean.