“Best Service ever & never had any issue .
Dean always helpful and doing a great job.
I only use this location in Edison.
Thank you ?”
“? **Excellent Post Office Experience!** ?
I had the most delightful visit to this post office, thanks to Anthony! His warm and friendly demeanor made the experience truly memorable. He went above and beyond to help us set up a passport for our newborn, even taking the passport photos with such care. Anthony’s jolly attitude and exceptional customer service made the process smooth and stress-free. Highly recommend this post office for its outstanding service!”
“Wow I cannot say enough amazing things!!! I had an AWFUL experience Monday in Cranford trying to do a name change on my passport. I walked in and no one wanted to help me despite having an appointment, and they also told me I had the wrong form (it ended up being the correct form). After 45 minutes, my gut told me to leave and go to another post office. I walked into Fanwood today and was so pleasantly greeted by Evans who told me I indeed had the right form and walked me through the entire process. He was so wonderful and knowledgeable, and I am so happy my instincts told me to try another post office. Had I submitted my application the way they were advising, I would have received a rejection letter and wouldn’t have my passport in time for my vacation. Highly recommend Fanwood. They are truly wonderful here.”
8AM - 4:30PM
372 Green Village Rd, Green Village
Post Offices
“I come in almost every day, and every time, HANNAH goes above and beyond to make the experience feel genuine and welcoming. Her energy, professionalism, and attention to detail is very impressive.”
“I had to mail many documents and Jaison was incredibly friendly, professional, and patient. He took the time to explain all my options and handled everything with great care. The service here is always fast and reliable. This is my go-to post office!”
“My favorite post office . The staff is very friendly and always helpful. Everything is done clearly and quickly, no fuss . Love the place . I wish this office to prosper and the staff to be healthy and happy !”
9AM - 1PM 2 - 5PM
1003 Washington Ave, Green Brook
Post Offices
“Never an issue for the past couple of years. Friendly and helpful as opposed to the horrible Hillsborough Branch. However once I went and it was closed for lunch because there was only 1 person working and her boss told her not to put a note on the door. So i can't give it 5 stars.”
8AM - 4:30PM
364 Springfield Ave, Berkeley Heights
Post Offices
“Reviewing the post office based on how they handle your passport application is just stupid. This is a post office. They handle mail. And parcels. They sell stamps. And money orders. Yes, they are required to handle passport applications, but forcing other customers to wait while you ask stupid passport questions whose answers can be found online or fill out forms that should be completed ahead of time is inconsiderate and self-centered.
The postal operations at this facility are first-class. I’ve been a customer here for decades and, other than some occasional grumpiness, have never had a service problem. They are efficient and very knowledgeable.”
“The 5 stars are mostly for the friendly, professional, engaging postal service worker, Fawn. We absolutely love Fawn. She is always so pleasant and polite. She is efficient and so helpful. She makes our family's experience at this location such a pleasure. We greatly appreciate her warmth, kindness, and genuine spirit. Thank you, Fawn, for making our trips to the US post office such a delight.”
“I’ve always had a positive experience with USPS. The staff is friendly and helpful, always providing clear information about shipping options and tracking. I’ve never had an issue with lost packages, and the delivery times are usually spot on.”
“The lady who works here is amazing. Super professional, friendly, always greeting and smiling to customers. She has answered all my questions. I won’t go to any usps around me besides this location. She is amazing and I love how easy she is to talk to. She doesn’t make me feel as a bother with all the questions I have?”
“I had a passport appointment for my 2 kids at the Middlesex Post Office. When I arrived, I was told that all appointments were cancelled, however I did not receive an email that my appointment was cancelled. I asked the man where else I could go to get this done and he told me to “Google it”. I was very unhappy with the whole experience and his attitude. I did in fact “Google it” and I found that the Dunellen Post Office takes walk-in’s for passports Tuesday-Thursday. It was Friday, but I thought I’d give it a try anyway. When we walked in we were told that there were no walk-in appointments on Fridays. I asked where I could go, and the 2 girls offered several suggestions. I then told them about my experience at the Middlesex Post Office and how I took off work, picked my daughter up early from school, and had my 20 year old son leave work to get these passports done. TYCHIC looked at us and said after hearing our story she would do it for us!!!! She saved the day and I could not appreciate her more. It was so nice of her to do it for us, and she was very helpful and professional. From now on, I will be going to the Dunellen Post Office because of my wonderful experience working with TYCHIC. Thank you again TYCHIC!!!!”
“I always enjoy coming to this post office. The clerks are always so friendly and fun! I think I’ve met them all but the most recent only comes up on my receipt at clerk #11. Thank you Clerk #11 for your courteous and kind help!”
“Awesome customer service experience! Keith went out of his way to deliver a package that had been delayed due to a bad address. I appreciate people like Keith !!!”
“My son and I just did our passport applications here. We worked with Rita, who was very nice, patient and knowledgeable. It all went smoothly and it was a very good experience.”
“Love this place! The staff members are great. They have premium services for mailboxes like keeping a signature on file for packages, street address. Would recommend to a friend. No complaints.”
“I had probably the best experience than every other post office I’ve been to. The woman that helped me, Sandy, had phenomenal customer service and went above and beyond. Next time I have to go to the post office again, I’ll be coming to this location and hopefully Sandy is the one that helps me out!”
“I had the pleasure of being assisted by Lovida at the post office, and I must say, she completely turned my experience around. After two previous visits, one being a walk-in and another an appointment that had to be rescheduled due to short staffing… I was beginning to feel a bit frustrated. But the moment I walked in on the third time, Lovida greeted me with a cheerful smile and made me feel completely at ease. Not only was she warm and friendly, but she was also incredibly helpful and went above and beyond to ensure I had everything I needed. Her positive attitude and willingness to assist truly made me forget about the previous inconveniences I had faced. I highly recommend seeking out Lovida’s assistance if you’re ever at this location—she’s a true asset to the team!”
“Always excellent service and very quick. I’ve been coming to this post office for quite a few years and have now moved out of the area but still go to this location whenever I am in the area for work to mail out anything I need. They aren’t open for many hours, but it’s always perfect to stop in on my lunch break!”