This CVS store at Preakness Shopping Center offers basic pharmacy and retail services, but it appears to need improvements. The store is somewhat outdated and looks run down, with signs of less effective management. Customers appreciate staff members like Jasmine, Jazmin, and Lucy, who are friendly, helpful, and professional, making visits more pleasant. Andrew, another staff member, was praised for his courteous and quick assistance with a pricing issue at self-checkout. However, there are concerns about the store’s overall management, with some areas like the photo center experiencing issues and a cashier feeling overwhelmed. Despite these challenges, positive interactions with staff help create a welcoming atmosphere, though the store could benefit from updates and better management to match other CVS locations.
Today, I received great customer care and service with a smile from Moe at the pharmacy and the female pharmacist was very nice too! Thank you very much!
January 2026
Got two shots today, the staff made it super easy for me, they were so kind!
August 2025
It's convenient and the coupons are good but the lack of sales help and the frequent out-of-stock situations have made me decide I am not going back.
