Macy's, established in 1858, is known as the Great American Department Store, offering a wide selection of fashion, beauty, and home brands. Customers appreciate the high-quality products and the extensive variety available, making Macy's a preferred choice for many. Recent reviews highlight exceptional customer service experiences. One customer praised a sales associate named George for his helpfulness and patience while selecting furniture, noting that he provided various options without being pushy. The delivery service was also commended for being friendly and efficient, with successful coordination of multiple deliveries. Another customer had a positive experience with an associate named Ray, who went above and beyond to assist in finding a specific rug, demonstrating outstanding knowledge and class. Despite some negative reviews from others, many loyal customers continue to return to Macy's for their furniture needs, citing the impressive selection and quality that surpasses nearby competitors. Overall, Macy's is recognized for its commitment to customer satisfaction and its iconic status in the retail landscape. Visitors can explore Macy's at 200 Us Highway 46, Wayne, NJ.
Flora was excellent! Knows her stuff.... No pressure and truthful. Do not stray,ask for her! You will understand!
March 2026
Visited Macys Mattress Gallery and was helped by salesperson Monira Khalil. She was very knowledgeable and helpful. She has a way of listening what the customer needs vs being pushy. The sale went very smooth and effortless. I would buy from her again when looking for furniture.
January 2026
I went to the store in Wayne shopping for a loveseat, I immediately was greeted with the salesperson Debbie who was so helpful in finding what I was looking for I absolutely luv this item great quality and great delivery also, thanks again Debbie for your excellent service I will be back for more 😁👍
