Swarovski Willowbrook Mall is a jewelry store that has received excellent reviews from customers. The staff, including managers Shana and Nyaziah, are described as incredibly helpful, sweet, and eager to assist customers. Customers have had smooth, quick, and easy experiences when dealing with issues such as broken jewelry or missing crystals. The staff has been praised for their knowledge, attention to detail, and dedication to customer satisfaction. Customers have appreciated the professional and respectful manner in which the staff has handled their concerns, often resolving issues promptly and at no charge. Overall, the Swarovski Willowbrook Mall location is highly recommended for its exceptional customer service and pleasant shopping experiences.
Went there yesterday and was accompanied by an employee named Nyaziah. Great staff will be back soon.
December 2024
This store has the sweetest staff ever! They were so quick to help me with my bracelet that had broken. The manager and associate, Sarah and Shayna, made the process so smooth, quick and easy! Definitely recommend shopping at this store location! I have never had such an easy experience at a jewelry store!!
September 2024
Shana and Nyaziah were incredibly helpful in fixing my watch. Took less than 10 mins and we were out of the store very quickly. Would definitely recommend coming to this store.
