The worst online banking, setting up new account and customer service. Bank anywhere but here.
July 2023
I had a very good experience working with Valley Bank, very professional, courteous, responsible staff. The bank have high credit standards so clients will obtain a loan according to our real repayment possibilities. I saw negative reviews but it's because Valley measure its risk accordingly. I recommend this bank.
October 2021
Was going on 3 months working through our refinance with Dave from the bank. He was nice but seems the bank is slow for everything. I'd have to keep hounding for information. After 3 months, I stopped it. Got my refi done through Wells Fargo in 4 weeks with a great rate.
