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March 2024 by Claudia Leavitt
Closed for lunch at 1pm ?!?! Post office hours posted on the door are all day open until 4pm !!! I’m reporting this
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March 2024 by EDUARIAS
Very bad customer service
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October 2023 by Will cHA
Morons here like to adjust flats in manila envelopes to packages if weight is off and then try to charge the customers inflated rates. These idiots need to learn what a flat is, same with ebay standard mail. It's like they were trained by the biden admin or something.
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August 2023 by Valeria Podusov
Office hours are 9-4, weekdays. It’s 9:27 am, Monday-location is closed. Federal government pls do something about it.
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July 2023 by Angel Feng
This is a very convenient location inside the same center as the grocery store I frequent. Love being able to come here, but hate that smaller branches like this which only have one employee working at a time like to make up their own rules based on what they do and don’t feel like taking on.On a previous visit my 2 prepaid packages were refused a receipt even though I requested one due to high value of the items. (I’ve run into issues as an online seller before that if a package isn’t even initially scanned into the system and it goes missing, nobody wants to take ownership.)This time, I dropped off a larger package (that had a framed piece of art in it, about 20x24, not heavy, just large) and the clerk tried to refuse taking it by saying I needed to bring it to the main post office if it didn’t fit in the window, which to her surprise, it actually did. Mind you, this is a neighborhood where many people do not drive and rely on public transit or walk. I would prefer not to have to haul my packages elsewhere because you don’t want to do any lifting yourself. Again I was denied a receipt confirming drop off. In addition she had a very dismissive attitude as if she couldn’t be bothered to do her job and I was bothering her.There has got to be a better way to manage the clerks to tend to work on their own in these small locations as the reason there’s so many bad reviews is because of their subpar service and making up of their own rules. There’s no oversight so they run the place how they like it.
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July 2023 by Valeria Pyatchits
Office hours are 9-4, weekdays. It’s 9:27 am, Monday-location is closed. Federal government pls do something about it.
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June 2023 by Sarah M.
Today I didn't have a zip code for a package and Jaimi took the time to look it up for me! Most post office workers would have sent me home to do that myself. Glad I came in; sometimes I use other branches.
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May 2023 by Elsie C. Fleming
First we had to wait forever because the teller didn't know what she was doing and had to keep calling someone for instruction. When I asked her for a priority mail flat rate envelope she gave me the wrong one. When I asked for priority mail tape to attach my prepaid lable she said that she didn't have any tape at all. She had to shut down the station because she jammed the computer so badly that it froze. Terrible experience not to accomplish what I came for.
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May 2023 by DM S
Zero Stars. Worst customer service ever. The caucasian lady is Rude and disrespectful. The hours are wonky as well.I’m here now at 1:35 should be open gate is down
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February 2023 by Florence SekretongMalupet
nowadays this office is closed for more than expected hours. I took this photo last January 2, last week and yesterday same scene
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December 2022 by JJ Lee
Don’t bother here. Just order online because I don’t need the attitude. The lady is under a lot of pressure, I get it. However it’s unprofessional. Postal workers are too comfortable.
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December 2022 by Kaku P
Jaimini was great!! She really tries to help you and is very friendly.
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November 2022 by JULIA POKALO
I am not surprised to see such a low rating for this office, I stoped by Wednesday at 1:00 p.m. to ship pre labeled package, the lady behind told me she is closed for lunch until 2:00 p.m. well the office is only open until 4:00 p.m. and then when I came back she was extremely rude would not answer my questions. Worst customer service ever.
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September 2022 by Hongsheng Xu
every time I went there, the lunch break time is different. Sometimes 1-2pm, sometimes 2-3pm, and that lady gets her break sharp on time, not even 1 minute tolerance. At least she could have a preset and no-change lunch break time advertised.
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August 2022 by Yobert Ramirez
Unfortunately the staff that work in the morning does not really like her job, does not help or simply when you leave a package says "OK" without make sure i can send my package. Now my package says "Package returned to sender".