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“We needed to send a package and Joe was so helpful. We are from the Netherlands and we have never seen such a beautiful vintage postbox wall. Just that is already worth a visit, but so is friendly Joe!”
“My bad for not getting the name of the super helpful woman who works there. I was there at approx 2:30 in the afternoon. She obviously takes pride in her work and treats people with respect, as if she were the owner of that business. At times over the years when I impressed a customer with hard work and respect, they have said "where did you find HIM?", meant in a complimentary way. Hey USPS, where did you find HER!?”
“The most welcoming place in Vernon. We've had to pickup most of our packages here over the last year. Of all the lovely places we frequent in town, I have always felt most welcome here! Worked in customer service my whole life so I must shoutout the wonderful service I've received here without fail. Thank you”
“They have exemplary customer service when I stop by in person, but I do keep getting other people’s mail. Also, the town isn’t all that big, if they set out at 07:10 to do their route(s), then why is it that In almost 10 hours it hasn’t arrived. I live not even 2 minutes away. Aside from that, they’re a grade A post office.”
“My wife went to the post office to get both of our kids their first passports. They received amazing service, and were in and out within 30 minutes. The staff is incredibly pleasant and efficient, and took the time to patiently explain everything. We live in town, so we know how great this post office is, but if you need a passport, it’s worth the drive to get one here.”
“All of the staff there are absolutely the best. Specially NOELL ! They're all very kind and helpful and I've never had any problems, no matter how busy they are. Noell is extraordinary though. She always apologizes for the wait, even if there are only a few in line. She is thorough, friendly, helpful, kind and so sincere. She seems to LOVE helping people. We are SO very lucky to have her in our great post office of Ringwood NJ”
“All the stars for John, who helped me with passport things today. Negative stars for the woman taking pictures for the passport and processing- she rolled her eyes and huffed when I had a question. In general she was super rude, and I was nothing but polite? If it had been busy I might have understood the frustration, but it wasn't and she didn't even try to help get my documents correct.”
“Judy is the only saving grace of this place. I only bring my packages here when she is on duty. She is fast, organized and knows her stuff. Unfortunately you can tell she is overworked and under appreciated. Last week she was on vacation and the whole place fell apart. The whole town was talking about it. I realize nowadays it’s hard to find people with a good work ethic but maybe they should reward people like Judy who work harder than what is required of them.”
“Wow ! Are we talking about the potf office in Warwick NY ? The staff at the branch are polite and friendly. Some things are out of there control, always helpful to me. Can't say enough about my home carrier. Maybe I'm just lucky ?”
8:30AM - 5PM
1926 Union Valley Rd Ste E, Hewitt
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“Always a polite a helpful staff member at the desk when you need them. Sometimes they even have my package ready before i come to pick it up, as i use a P.O. box.”
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“UPDATE ****
i guess they delayed mailing, but i was very convinced it was thrown out because the letters referred to below were dropped off at post office but she had received the letter i put in my mailbox. I’m very sorry Usps. Thank you…
i’m leaving the previous review as reference, the phone issues should be resolved, sorry again and thank yall so much… I’m sorry. Lol
First review I’ve ever made, and I am only doing it because the service was that terrible. Horrible phone experience. They threw away a letter that took me 3-4 hours to make for my gf. Don’t have time to go during their horrible business hours. I tried calling them to fix a mistake I made and waited for 45min on hold until it randomly hung up on me. Worst service i have experienced in my LIFE. Don’t believe i will ever use USPS again. They need to get ts fixed asap. Horrible service overall. if i could give 0 stars. I would. Threw out a very very very sentimentally valuable and un-replaceable letter. 0/5.”