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“The people that work out of the Wanaque post office are very helpful and go out of their way to help their customers it's a shame that USPS is such a terrible organization that when you have a problem you cannot get in touch with any body it is Mid March and we are just getting some Christmas cards delivered UPS just outright sucks”
“This is the only bicycle parking next to the building for the Post Office. No Bike Rack. However, the friendly and excellent Service help make up for the inconvenience.”
“It’s always a good experience here she is always very helpful and polite. Totally the opposite from the main post office at Pompton Plains crossroad Wayne. Where they are rude.”
“I called Montville post office today for a question that I know was a shot in the dark. The gentleman that answered the phone went above and beyond
I cannot say how impressed I am with the level of service. Kudos keep it up the postal service needs more like you.”
“Chris is, hands down, the best USPS employee in all of America! His exceptional customer service and unwavering dedication make every interaction a breeze. He’s always prompt, professional, and willing to go the extra mile. It’s clear he truly cares about his job and the people he serves. Chris’s kindness and attention to detail set him apart — he’s a true gem in the postal service world. If you’re ever fortunate enough to work with him, you’ll quickly see why he’s a standout star. Awesome guy through and through!”
“I had an issue with my time sensitive package that went to the wrong location twice. It was not the fault of the Ringwood post office, but the final destination was Ringwood. The gentleman at the Ringwood post contacted me everyday to update me & assure me that my package would get to me, even if he had to retrieve from another facility himself. He went above & beyond in my opinion. I received my package later than scheduled, but still in time for what I needed. I am grateful to the gentlemen at the Ringwood post office, he went out of his way to help me when other post offices mixed up my package.”
“My wife went to the post office to get both of our kids their first passports. They received amazing service, and were in and out within 30 minutes. The staff is incredibly pleasant and efficient, and took the time to patiently explain everything. We live in town, so we know how great this post office is, but if you need a passport, it’s worth the drive to get one here.”
8:30AM - 5PM
190 Newark Pompton Turnpike, Pequannock
Post Offices
“I love this post office. The line is never long and even when it is the quick efficient service gets you in and out in a timely manner. Thank you Monica g for your service this morning, friendly, efficient and courteous. All the best for a wonderful holiday.”
“Efficient and courteous service no matter what day or time I go. The staff is always friendly despite the demands of the unrealistic expectations of some clientele who clearly demonstrate their lack of consideration for others. It hasn’t always been this way. Thank you and God bless all the Suffern post office workers!”
“This is hands down the best post office ever. Carol is so on top of her job. .. friendly. Caught a mistake I made. Would have cost me a lot of stress.. she's great.”
“Whether busy time of year or a slow day, there is always a buzz going on here. Parking can be a little rough, depending on time of day and season, there usually is plenty. There are a few businesses so it can get a little hectic. The place is clean, looks safe, and the area is not bad. It is used to drop off and pick up items, send certified mail, there are mail boxes, and you can buy stamps, amonh othrr services. I've been using this place for YEARS (since I was a child) and I can't really complain because I know it's a vusy place and there is a lot of business going on. I suggest planning on going NOT during peak times and you should be fins. Enjoy!”
“UPDATE ****
i guess they delayed mailing, but i was very convinced it was thrown out because the letters referred to below were dropped off at post office but she had received the letter i put in my mailbox. I’m very sorry Usps. Thank you…
i’m leaving the previous review as reference, the phone issues should be resolved, sorry again and thank yall so much… I’m sorry. Lol
First review I’ve ever made, and I am only doing it because the service was that terrible. Horrible phone experience. They threw away a letter that took me 3-4 hours to make for my gf. Don’t have time to go during their horrible business hours. I tried calling them to fix a mistake I made and waited for 45min on hold until it randomly hung up on me. Worst service i have experienced in my LIFE. Don’t believe i will ever use USPS again. They need to get ts fixed asap. Horrible service overall. if i could give 0 stars. I would. Threw out a very very very sentimentally valuable and un-replaceable letter. 0/5.”
8:30AM - 5PM
42 Preakness Shopping Center, Wayne
Post Offices
“I can't comment on any other employee, but for years, Bob has been a consistently outstanding employee. He's nice, polite and professional - an attitude that seems to be from a bygone era. If only all employees (USPS or not) were like him!”
“They have exemplary customer service when I stop by in person, but I do keep getting other people’s mail. Also, the town isn’t all that big, if they set out at 07:10 to do their route(s), then why is it that In almost 10 hours it hasn’t arrived. I live not even 2 minutes away. Aside from that, they’re a grade A post office.”
8:15AM - 1PM 2:15 - 4:30PM
40 Lake Dr W, Wayne
Post Offices
“Lady clerk is very nice, always helpful with any questions I have. Always smiling with extremely pleasant attitude. I wish she stays for a long time in my home town. The postal management tend to move them around from time to time I don't know why.”
“Judy is the only saving grace of this place. I only bring my packages here when she is on duty. She is fast, organized and knows her stuff. Unfortunately you can tell she is overworked and under appreciated. Last week she was on vacation and the whole place fell apart. The whole town was talking about it. I realize nowadays it’s hard to find people with a good work ethic but maybe they should reward people like Judy who work harder than what is required of them.”
“Frequent customer at this location and the guys upfront (Scott, Oswald, Eric) have been nothing short of a delight and respectful and very helpful each and every time. With that being said, some reactions and reviews here give a false impression of this office to the public and are only based on what I have witnessed as customers having a lack of courtesy towards the gentlemen and wanting to be immune to the USPS policies. Keep up the good work Wyckoff Post Office, and Thank You.”
“All the stars for John, who helped me with passport things today. Negative stars for the woman taking pictures for the passport and processing- she rolled her eyes and huffed when I had a question. In general she was super rude, and I was nothing but polite? If it had been busy I might have understood the frustration, but it wasn't and she didn't even try to help get my documents correct.”
“I’ve been doing business with the Hawthorne Post Office for over 50 years and have known Nydia for many years. If the negative experiences mentioned in some reviews were true, I would have encountered them myself—and I have not.
Nydia is always kind, respectful, and professional, and she consistently goes above and beyond for customers. The staff treats people with respect and deserves recognition, not criticism. This is a demanding job, and these employees handle it daily with patience and professionalism. They have my utmost respect.
Thank you from Paul G.”
8:30AM - 5PM
1926 Union Valley Rd Ste E, Hewitt
Post Offices
“Always a polite a helpful staff member at the desk when you need them. Sometimes they even have my package ready before i come to pick it up, as i use a P.O. box.”
“Always have had a good experience at this location. Didn't realize the Toxic Avenger Movie from the 1980s was filmed on Boonton, NJ with one scene filmed outside. See photo.(Not Real, just the scene from the Movie)”
8:30AM - 5PM
150 Pompton Plains Crossroad, Wayne
Post Offices
“I can only say good things about the people who work in this post office on Pompton Plains Crossroad in Wayne, NJ. On several occasions I needed to contact this post office to track down lost packages that were sent to me from international locations. The most recent time it was due to the sender putting an incorrect zip code on the package. Each time the people I spoke with at this post office were incredibly helpful. They clearly cared about finding my lost packages and getting them delivered to me. They were always available when I called on the phone (which hardly ever happens nowadays even with big companies), and they called me when they had updated information. And every time they found my lost packages and had them delivered to me. I don't understand why others have given low ratings to this post office. I think the people there are fantastic!”
8:15AM - 4:45PM
9 Zeliff Pl, Lincoln Park
Post Offices
“I recently moved to this neighborhood from Lake Hiawatha, and it’s always good to have basic stores like USPS, CVS, etc., nearby. Luckily, this USPS is less than a mile from my place.
I had to send a package to Boston, so I stopped by around 11 AM on a weekday. The store was almost empty — probably not as busy as the other USPS nearby — good for me because there was zero wait time.
The place is small but has all the usual services, including passports. I spoke with the staff member for a couple of minutes, and he seemed very friendly and helpful.
They also have a locker facility, and there’s plenty of parking. It’s municipal parking, I think, and just a block off the main road in Lincoln Park”
“This particular post office in Totowa has the best front counter people ever!! Happy that the others retired from prior years. The new people are friendly and they get you out quickly.”
“I just wanted to compliment one of your carriers, Jessica Witman. Jessica is always friendly and nice. She always brightens my day when I see her and she always does a good job. Thanks Jessica!”
“Amazing and quick location that gets looked down on a bit too harshly. Solid place to ship out whatever it is that you need and be out the door in under 5/10 mins!”
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“We needed to send a package and Joe was so helpful. We are from the Netherlands and we have never seen such a beautiful vintage postbox wall. Just that is already worth a visit, but so is friendly Joe!”