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“The people that work out of the Wanaque post office are very helpful and go out of their way to help their customers it's a shame that USPS is such a terrible organization that when you have a problem you cannot get in touch with any body it is Mid March and we are just getting some Christmas cards delivered UPS just outright sucks”
10AM - 5PM
1037 MacArthur Boulevard, Mahwah
Post Offices
“I’ve been to this post office many times, and Pablo is always so kind, genuine, and truly caring. Yesterday I went in to weigh my daughter’s wedding invitations because I wasn’t sure how much postage they would need. Pablo patiently helped me with every single invitation, making sure the postage was exactly right, and even double-checked everything with his supervisor so I would have complete peace of mind.
Today, when I came back to send the invitations out, Pablo immediately recognized me, took the box, and told me he would personally take care of everything. He understood how important my daughter’s wedding is to our family and wanted to make sure the invitations arrived safely. He was so warm, sincere, and happy to help that I felt completely reassured. I left feeling so grateful and relieved knowing that the invitations were in good hands and that it was one less thing for me to worry about. His kindness, patience, and big heart truly went above and beyond. Thanks again, Pablo!”
“Had a great experience at this post office. The woman who helped us was super friendly and answered all of our questions. Really appreciated the helpful service!”
“This is the only bicycle parking next to the building for the Post Office. No Bike Rack. However, the friendly and excellent Service help make up for the inconvenience.”
“Called the office today after one of my packages were marked being returned to sender because of incomplete address. I called my local post office and spoke with a gentleman who was very courteous and very professional on the phone. Not only did he find my package, he took all of my complete information and offered to help me with any other issues. He went above and beyond to make sure I was a raving fan. What a wonderful person to deal with early in the morning. He sure did brighten my day. Thank you Mr. Postman. :-)”
“I dont know why everybody rages on the USPS!
Tim at the Riverdale branch is always nice and helpful answering questions.
The postal service is actually my favorite branch in the Federal government. You should feel lucky you can mail a letter across the country for only 73 cents. If it were Fedex or UPS it would be $5.00. Super efficient.”
8:30AM - 5PM
130 Skyline Drive Ste 5, Ringwood
Post Offices
“I would like to recognize Noel for her outstanding customer service. While helping us with my minor daughter's passport application, she noticed that I had mistakenly printed the form double-sided, which could have caused delays because it would not be accepted by the Department of State.
Noel kindly explained the issue, provided a new application, and helped ensure everything was completed correctly. Her professionalism, attention to detail, and willingness to help made the process smooth and stress-free.
Thank you, Noel, for going above and beyond!”
“I called Montville post office today for a question that I know was a shot in the dark. The gentleman that answered the phone went above and beyond
I cannot say how impressed I am with the level of service. Kudos keep it up the postal service needs more like you.”
8:30AM - 5PM
190 Newark Pompton Turnpike, Pequannock
Post Offices
“I love this post office. The line is never long and even when it is the quick efficient service gets you in and out in a timely manner. Thank you Monica g for your service this morning, friendly, efficient and courteous. All the best for a wonderful holiday.”
“I love this post office. Our business has been in the area for over 10 years, and we use Suffern to do our mailings. The post office employee at the counter is always friendly, helpful, and a pleasure to work with.”
8:30AM - 5:30PM
785 Franklin Avenue, Franklin Lakes
Post Offices
“Chris is, hands down, the best USPS employee in all of America! His exceptional customer service and unwavering dedication make every interaction a breeze. He’s always prompt, professional, and willing to go the extra mile. It’s clear he truly cares about his job and the people he serves. Chris’s kindness and attention to detail set him apart — he’s a true gem in the postal service world. If you’re ever fortunate enough to work with him, you’ll quickly see why he’s a standout star. Awesome guy through and through!”
“This post office is wonderful. I had a problem with my parcel and the postmaster Mohammed was very helpful and knowledgeable. Great job. He helped me locate my package.”
“They have exemplary customer service when I stop by in person, but I do keep getting other people’s mail. Also, the town isn’t all that big, if they set out at 07:10 to do their route(s), then why is it that In almost 10 hours it hasn’t arrived. I live not even 2 minutes away. Aside from that, they’re a grade A post office.”
“This is hands down the best post office ever. Carol is so on top of her job. .. friendly. Caught a mistake I made. Would have cost me a lot of stress.. she's great.”
“Jordan & Elrich need a RAISE in that place! Awesome and knowledgable patient & professional. These guys are the best ✊🏼🙏🏼”
8:30AM - 5PM
42 Preakness Shopping Center, Wayne
Post Offices
“I can't comment on any other employee, but for years, Bob has been a consistently outstanding employee. He's nice, polite and professional - an attitude that seems to be from a bygone era. If only all employees (USPS or not) were like him!”
2:15 - 4:30PM 8:15AM - 1PM
40 Lake Drive West, Wayne
Post Offices
“Lady clerk is very nice, always helpful with any questions I have. Always smiling with extremely pleasant attitude. I wish she stays for a long time in my home town. The postal management tend to move them around from time to time I don't know why.”
“I needed to void a money order I had purchased from a different USPS office. I went to the original store and was sent to a different location to have the service performed. Each post office sent me to a different location until I ended up at this location. The clerk on duty handled.my transaction with no issue, was friendly and very helpful.”
“Frequent customer at this location and the guys upfront (Scott, Oswald, Eric) have been nothing short of a delight and respectful and very helpful each and every time. With that being said, some reactions and reviews here give a false impression of this office to the public and are only based on what I have witnessed as customers having a lack of courtesy towards the gentlemen and wanting to be immune to the USPS policies. Keep up the good work Wyckoff Post Office, and Thank You.”
8:30AM - 5PM
1926 Union Valley Rd E, Hewitt
Post Offices
“Mark, the local West Milford Postmaster, is great. Runs the branch like it was his own personal business. Friendly and knowledgeable. Thank you for your excellent service Mark!”
“I’ve been doing business with the Hawthorne Post Office for over 50 years and have known Nydia for many years. If the negative experiences mentioned in some reviews were true, I would have encountered them myself—and I have not.
Nydia is always kind, respectful, and professional, and she consistently goes above and beyond for customers. The staff treats people with respect and deserves recognition, not criticism. This is a demanding job, and these employees handle it daily with patience and professionalism. They have my utmost respect.
Thank you from Paul G.”
8:30AM - 5PM
332 Ramapo Valley Road, Oakland
Post Offices
“All the stars for John, who helped me with passport things today. Negative stars for the woman taking pictures for the passport and processing- she rolled her eyes and huffed when I had a question. In general she was super rude, and I was nothing but polite? If it had been busy I might have understood the frustration, but it wasn't and she didn't even try to help get my documents correct.”
“Always have had a good experience at this location. Didn't realize the Toxic Avenger Movie from the 1980s was filmed on Boonton, NJ with one scene filmed outside. See photo.(Not Real, just the scene from the Movie)”
10AM - 1PM 2 - 5PM
27 Rockland Avenue, Hillburn
Post Offices
8:30AM - 5PM
150 Pompton Plains Crossroad, Wayne
Post Offices
“Idk what's up with that fake review but there is no bike parking. It's just for cars. It's really sad the city of Wayne should really install a full length sidewalk on pompton plain crossroad to make it more accessible by foot. It would be better for the environment to make the city more walkable and better for our health.
On the bright side this location keeps the lobby open on Saturdays just to drop off mail securely. No attendants that day but the mail drop off remains open.
Like most USPS they are short staffed so things might take a while if you have some old folks ahead of you figuring things out but overall okay experience dropping off mail here.
Oh I do think there should be better signage for the passport line. That part is kinda confusing. I saw an older gentleman that unfortunately had to be redirected after waiting in the passport line bc it seems like it's all the same for mail stuff.”
8:15AM - 4:45PM
9 Zeliff Place, Lincoln Park
Post Offices
“I recently moved to this neighborhood from Lake Hiawatha, and it’s always good to have basic stores like USPS, CVS, etc., nearby. Luckily, this USPS is less than a mile from my place.
I had to send a package to Boston, so I stopped by around 11 AM on a weekday. The store was almost empty — probably not as busy as the other USPS nearby — good for me because there was zero wait time.
The place is small but has all the usual services, including passports. I spoke with the staff member for a couple of minutes, and he seemed very friendly and helpful.
They also have a locker facility, and there’s plenty of parking. It’s municipal parking, I think, and just a block off the main road in Lincoln Park”
9:30AM - 4:30PM
497 21st Ave, Paterson
Post Offices
“This post office need some cleaning.Above all she treats her customers withrespect and patience, but she needsanother helper upfront, her work wouldbe less stressful.I don't know about the back for packages and sorting the mails, I really hope they have extra workers speciallyon the holidays.TY ? many blessings, merry ? Christmas”
“I was worried considering how bad the reviews are but the man behind the counter was so kind and generous. He helped tape and send my box, and his customer service was excellent. I didn’t catch his name but if I return, I’ll update this review with his name.”
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“We needed to send a package and Joe was so helpful. We are from the Netherlands and we have never seen such a beautiful vintage postbox wall. Just that is already worth a visit, but so is friendly Joe!”