PNC Bank is praised for its friendly and helpful staff, providing excellent customer service. Customers have highlighted employees like Martin, who is described as very patient, thorough, and willing to go above and beyond to assist clients. His professionalism and kindness left a strong positive impression. Other staff members, such as Dariel, Yugeire, Josefine, and Kevin Flores, are also recognized for their courteous and attentive assistance, especially when handling complex or time-sensitive needs. Customers appreciate the welcoming atmosphere, noting that staff greet clients by name and show genuine interest in helping. Overall, the bank is seen as a neighborhood-friendly place with a high level of service, where staff members are dedicated and professional, making banking experiences satisfying and memorable.
PNC is outstanding. The care from their team- they go above and beyond for their clients.
February 2026
This PNC bank in West New York, NJ (150 60th St) is my favorite branch. The staff are very professional, courteous and attentive to customers needs. Thank you so much Francheska and Sulma, you guys are amazing! People like you makes banking experience pleasurable and will encourage more customers.
November 2025
Banker christopher gave us excellent service he took the time to explain everything and even helped us look into our car deal and gave us really good insight.
