Victra is a Verizon Authorized Retailer located in West Orange, NJ, dedicated to providing an excellent experience for customers. The store offers a wide selection of wireless devices, including phones, tablets, and accessories. Reviews highlight the knowledgeable and friendly staff, with associates like Gregg, Juan, and Kim receiving praise for their helpfulness and approachability. Customers appreciate the detailed explanations and support in finding the right devices and saving on bills. However, some feedback points to an unpleasant odor in the store, which detracts from the overall experience. Despite this, the positive interactions with staff contribute to a strong recommendation for those looking to upgrade their devices or seek assistance with mobile technology.
Terrel was the most helpful and generous with his time setting up our whole family plan! Unbelievably calm and patient! Thank you!
February 2026
Lovinssky (Lead) and Pierre (Trainee) were both knowledgeable, personal, friendly and most of all patient. This team is a credit to Verizon’s West Orange NJ location and is the reason I will return to this location when phone or Fios service is needed.
February 2026
Very sweet, answered all my questions. Very fast service
