“I want to thank Joseph for his kind and sweet customer service. He is patient, knowledgeable and very helpful. He helped my husband and I each find a new pair of sneakers. He listened to us and took our concerns and opinions into account to find us both great sneakers! He made us feel so comfortable and was incredibly kind. He has the sweetest manners. He makes sure he unties the shoes for the customer and walked us out to the door. He is an asset to the store! You should feel very proud to have him as an employee!”
“They have a great selection. The employees were so kind, personable, & helpful. I had my two little (active) boys with me, and they were so kind and engaging with them. They didn’t make me feel like I was interrupting their quiet store, but were welcoming and encouraging. It made my day as a mom!”
“My husband & son went into universal lacrosse today to purchase some practice balls. They met Kristien, he was awesome. He put new shooting strings on my sons stick and also took the time to teach the both of them how to string up the stick themselves. He is very knowledgeable on all the equipment needs for young players. We highly recommend working with him for all your lax needs. ???”