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“I wanted to replace SSD with a bigger size (from 256GB to 2TB), but could not open the SSD cover in my mew laptop. Based on existing reviews, I called the shop and Jimmy kindly picked the call and assured that it can be handled. I immediately drove there and Jimmy explained that the screw heads holding the SSD cover were worn out, skillfully unscrewed them, removed existing 2230 SSD (256GB) and inserted new 2280 size SSD (2 TB) which I already cloned. Now my laptop is working fine with the new SSD. Jimmy really made my day. I truly appreciate him. For anyone who wants to visit the shop, better street-park the car at the Cedar Ln. Plenty of parking spots.”
10AM - 8PM
89 River Dr, Garfield
Mobile Phones
“Michael was so helpful today! Honestly i dread going to cell phone stores bc it takes sooo long but honestly i was in and out in under 30 min & i bought a new phone, got the screen protector put on & paid off an old phone at the same time. Process was easy & smooth! Michael was so nice throughout the entire process, we cracked some jokes together. Overall great sales man! Would definitely recommend this store location.”
10AM - 8PM
266 Monroe St, Passaic
Mobile Phones
“Diego at Verizon Passaic served me very professionally and accurately with the phone issue that I had. He knew exactly how to address my problem and diligently helped me ! I recommend going to Verizon Passaic to see Diego.”
“I was using boost mobile a long time. So I get the deal upgrade my phone to new moto g stylus. Syed helped me a lot to get my all information transfer. And give me a best deal.”
“Excellent service and the best prices on the case for my cell phone that I found in the area, they gave us the screen protector at no cost to put it on. Super recommended”
10AM - 7:30PM
276 Broad Ave, Palisades Park
Mobile Phones
“I purchased a pre-owned iPhone 14 Plus to upgrade my mother's old iPhone 8 Plus. I transferred everything myself, but activation/transferring her active line to the 14 Plus was still required. Since newer models are eSIM-only, I knew it wouldn’t be straightforward. I could have handled it on My Verizon online, but that likely would’ve meant dealing with customer service via phone and wasting time.
This shop is only a block from my place, so on the way to dinner with my mom we stopped in. Patrick and Kyu activated the device quickly and without any issues. Supporting a local business is an easy choice when the service is efficient and reliable—highly recommended.”
10AM - 8PM
852 River Rd, New Milford
Mobile Phones
“Speechless!!! Jack was amazing. He was super busy but he took the time to help each person at the same time and attended their needs. He provided me with the best deal for me and also informed me what could be helpful in a future.
If you need a trust worthy cellphone company/ person… come to Verizon in new Milford and ask for Jack.”
“If you’re not coming here I don’t know where you’re going. Best place for any of your electronic needs!! Anthony gets the job done, great customer service.”
“Went to fix my iPhone 14 Pro Max screen today. The person was nice and chill fixed my phone in around 30 minutes with a nice screen. No cheap one, pro motion and True Tone working. 10/10 service would recommend”
10AM - 9:30PM
1 Garden State Plaza Pkwy, Paramus
Mobile Phones
“Love these guys! The screen protectors are top of the line and when you go to replace it ($12) they don't just put a new one on, they clean the entire phone and case and make it look brand new again. They better not ever close!!!”
10AM - 8PM
42 Farm Vw, Montvale
Mobile Phones
“I wanna start by saying Matt was AMAZING!!! He was super knowledgeable, made the entire process smooth & very fast, and his customer service skills were amazing; he was so friendly! Ive been an AT&T customer for a while and have been to a handful of stores & have worked with many associates, but this Montvale location has been the best one. I highly recommend asking for Matt if you ever need assistance! This store is about 30 minutes from me… but I will be making it my go-to from now on. A HUGE thank you to Matt!”
“Excellent customer service. I went to two other stores before this one and they wouldn't help me. Verizon of pearl river did! Worth the extra drive to get to this store.”
“Sam had been helping me for the past week about getting a new phone and his customer service was the bomb.com. Every time I called he had an answer for me and tried to figure out the best solution. Matt definitely made the experience better!!!”
“Likitha has been very helpful, knowledgeable , and professional. She went above and beyond. I truly appreciate her help. If you need Verizon phone service, you definitely need to come to this store.”
“The best. Very professional and friendly. Cargo to Colombia, the best price and very reliable. More than 5 years using this service and without any setbacks. Thank you very much”
“Best deal in town friendly girls they know a lot about phones I really like it it better then other stores around I highly recommend u can enjoy Google one and Amazon prime it best deal ever”
10AM - 7PM
193 W 237th St, Bronx
Mobile Phones
“The staff was lovely. I came in to ask about an upgrade phone for my son. They were able to assist me and provide me with a plan with all details if I decided to upgrade. We thought about it and came back two days later to upgrade and take advantage of the Black Friday Deal. We ended up updating 2 phones to the new Iphone 17 Pro Max, we got 2 iPads and a great deal for our trade in phones.
Every one was very friendly, provided great service and ensured all our questions and concerns were addressed. They provided many options, deals and geared us to make a great choice both in value and within our budget.”
“Dear John, since you did such a good job, I am bring my daughter to your store at 3:30pm on this Sat. I would like her line to be joined to my account. Thant you for saving me 2000 dollars of upgrade a new phone. You are the best.”
10AM - 8PM
380 NJ-17 Ste 2, Mahwah
Mobile Phones
“Title: Exceptional Service Experience with AT&T and Omar
I recently had the pleasure of working with Omar, an AT&T agent who provided an outstanding customer service experience. From the moment our interaction began, Omar displayed exceptional professionalism, patience, and a deep knowledge of the services offered.
Omar took the time to understand my needs thoroughly, ensuring that every question I had was answered with clarity and detail. His friendly demeanor, coupled with his genuine desire to help, made the entire process seamless and stress-free. It's rare to come across someone so dedicated and passionate about their work, and Omar truly exemplifies the gold standard of customer service.
Thanks to his expertise, I not only received the support I needed but also felt valued as a customer. AT&T is incredibly fortunate to have such an exemplary agent on their team. I highly recommend reaching out to Omar for any AT&T-related assistance – you won’t be disappointed!”
10AM - 7PM
230a Main St, Fort Lee
Mobile Phones
“After having a very difficult time getting information from Verizon’s phone customer support, I ventured into the Fort Lee store for some one on one help. I was very fortunate to work with Jae Yoo who provided excellent support with good humor & top of the line information. He has my highest recommendation!”
10AM - 8PM
119 US-46 Unit 3, Lodi
Mobile Phones
“Amazing customer service I was just in the store to upgrade my phone and the rep I believe his name was Kevin was super helpful went the extra mile he made the process quick and easy will be coming back to get a few more accessories!”
“Excellent customer service. Nelson at the AT&T store in Hackensack was extremely knowledgeable and professional. My husband and I had a big issue after ordering new lines and phones through AT&T 611, our bill was completely wrong, we were charged for a phone we never received, and every representative told us something different. Nelson took the time to fix everything, explained the process clearly, and even followed up with us to make sure it was all corrected in a timely manner. Highly recommend this store, ask for Nelson if you need a new line or a new phone. 100% recommend.”
“Nelson was extremely helpful, my entire family was pleased with the service he provided. The work ethic is off the charts, professionalism, well caring, great energy, shows that he cares. Our process took us almost 3 hours and we went at 7 PM we never felt rush neither did we get any attitude from him. Thank you Nelson for helping us out, we truly appreciate all you did for us!”
“Best costumer service I asked boost mobile if the could transfer my music and photos to a phone if I bought it;and they said no! Mr Steve said he will try his best and yep he transfer everything, I definitely come back to shop a new phone again”
10AM - 8PM
598 Main Ave, Passaic
Mobile Phones
“I came here 4 days before my 14 day return deadline in order to return 2 phones, a watch and an iPad.
The previous rep told me after said and done i would pay under 200 but the bill was reflecting 500+ my fault for trusting the rep and not looking at the numbers
Daniella was very professional, provided clarity, paperwork and did not over promise or under deliver. I stayed with att”
“Excellent customer service came in there after walking down main Ave and trying about two other phone stores with bad experiences I was given really good service, leith helped me out he was phenomenal”
“I recently had my iPhone 11 pro max screen replaced for a decent price and it was done same day! While there was a misconception about the price I was given over the phone versus what I was told when I got to the store, the store associate was accommodating and rectified the problem. The phone looks and works great! I recommend this place to anyone who needs a quick repair for a decent price.”
11AM - 7:30PM
316 E Kingsbridge Rd, Bronx
Mobile Phones
“Jeff repair shop is the best place to repair all kind devices cell phone ect. Last week I gave my old over there and today they give it to me brand new. Thank you for good customer service.”
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“Ian and Dave provided exceptional, professional service to me when I switched to AT&T. They were committed to resolving my particular challenges in the switch - I am very grateful! I would recommend them to anyone!”