United States Postal Service
Post Offices,
Shipping CentersHours:
216 Westwood Ave., Westwood NJ 07675 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address, processing and delivering 47% of the world's mail. With over 30,000 retail locations, USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. While the local Post Office at 216 Westwood Ave has faced some challenges in the past, the situation has improved significantly thanks to the efforts of the Postmaster, Gabriel E. Ali. Customers have reported that the staff, which includes a helpful employee named Glen, has become more professional and efficient, with the exception of a few individuals like Tara and Jenna who were previously described as "extremely lazy and not knowledgeable." The Postmaster's leadership has turned the location around, and it is now providing better customer service. Customers have appreciated the helpful and kind treatment they have received from the staff, especially when dealing with issues such as misdirected packages. However, some customers have noted that the mail carriers, particularly those who are not regular, sometimes struggle to match mailing addresses to the correct houses or street addresses, which can cause inconvenience. Overall, the USPS continues to strive to improve the customer experience at this location and across its nationwide network.
Most Recent Reviews
September 2023
No customer service. Slow service. Indifferent and unhelpful.
July 2023
Great help at the Westwood Post office in Westwood. They found my package. Thank you very much
August 2022
I accidently had the package delivered to the wrong address. While I didn't panic, I went to the USPS and was kindly treated with great care. They took down some info regarding how to contact me and they were able to re-route my package to the correct location, 48hrs after the fact. I appreciate the service!
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