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February 2024 by Billy Glo
friendly. Great service
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January 2024 by Taufiq Mowla
This place actually has people who are willing to help you. I bought a prepaid esim and wasn't able to get it on my phone for various reasons. I called the support line and the went to a AT&T store prior to going here, but none of them helped and kept saying different things. Well, I went here today to see if they could help me, and lo and behold, they were actually able to get my esim working. The staff there are wonderful and actually seemed dedicated to helping me. I wasn't able to get the names of those who helped me, but if you are reading this, thank you so much, y'all are life saviors.
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December 2023 by Colin vlado
Melisa gave the best customer service ever I will try it again 10 out of 10edgar was the best manager ever
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November 2023 by Miortiz Ortiz
My experience at the AT&T in Woodbridge Mall was awesome. ASAD was very Professional, Knowledgeable, Kind and helpful. His Customer Service was excellent. He was very attentive to my concerns and found solutions to help with my decisions. I'm very satisfied with the Customer Service received from Asad, I left the Store delighted with my new products and plan.
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August 2023 by Ivette Cortez
Ameena is awesome! I never had such a great experience with customer service like her. I recommend her with my eyes closed, not only did I upgraded my phone I switched service.
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August 2023 by Doris Ahwireng
Amina was so friendly, knew her job and I think she is an asset to yr company . We left the store smiling because of how she handled all our issues.
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August 2023 by Ryan Alexander
Ameena and Edgar are helpful, pleasant, courteous, knowledgeable professionals. They resolved my phone problem promptly and accurately. Recommed this store highly.
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July 2023 by Diane Alaimo
Asad was very knowledgeable to work with. Was very helpful, very pleasant and professional. I would recommend him to help friends and family.
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March 2023 by Sophia Damore
Ameena is an absolute delight !! I rarely write a review but she definitely deserves one. She made the entire experience so enjoyable and easy , great smile, great energy and great personality. That branch is so lucky to have an employee like her.
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January 2023 by M L
The store manager gave us completely WRONG misleading information! We asked to transfer a prepaid number to postpaid, and the store manager stopped his guy to help us and said it could be only done via call. After called 611, it was apparently a lie. The transfer can only happen in a corporate store. ATT, time to find a new manager.
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November 2022 by Joanna Jonak
Best AT&T store I’ve been to. The store manager (I think his name is Ray) was very professional and friendly. Helped me add few lines to my phone plan and see if I qualify for any promotions or discounts. Very happy with my experience and if I ever need to upgrade my phone or get another tablet, I will definitely be returning to this location. This store can teach other AT&T stores how to treat customers right. Thank you guys for your ability to offer a great customer experience.
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November 2022 by Jennifer Jimenez
Ameena is FANTASTIC!!! She was so amazing when I came with a friend & now that I needed help again I can right back to HER! She is the absolute best!! 1000% recommend! ❤️❤️
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November 2022 by Liz Fig
Thank you LAMAR for acknowledging us as we went in to the store to inquire information about upgrading one of our cellphones. As a long time customer of ATT with several phone lines in our account it was nice of Lamar to tend to us quickly as we walked in, unlike his other two colleagues who were on their phones the whole time and didn't care to even look up. Great customer service. We appreciate your time and knowledgeable advice Lamar. Hopefully, they cut you some slack and you won't be the only one working as the day goes by.
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November 2022 by Fallon Lyons
Thank you so much to Amina for making my phone set up so quick and easy!
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October 2022 by Jason Ganovsky
As anyone can see by my review history I very, very rarely leave bad reviews. I love giving 5 stars for excellent service and usually keep to myself if I'm not happy. However I'll make am exception here. This is one of the first times in my life that I've been the victim of a blatant bait and switch followed immediately by flat out lies. To be fair I was able to return the bait and switched item, but was told at the store that not a single person there has any line of communication in any way shape or form back to AT&T. The fact that they uttered those words out loud is flat out insulting to anyone over the age of 10. It's a corporate store...they absolutely have several lines of communication over multiple channels back to the corporation they work for. Period.
