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January 2024 by Dale Schork
Had a very great experience with a very nice and informative sales rep Hezekiah. He went above & beyond to get us our new living room set. Definitely would seek him out for any other purchases @ Bobs. Would highly recommend him.
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January 2024 by Kathy Colon
Dennis was extremely helpful with us choosing our new mattress. He explained all the choices and options with expertise. I went in unsure of the type of mattress I wanted and left feeling satisfied and excited for my delivery. Will be coming back soon.
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January 2024 by Gina Farley
Always great quality, service, & pricing. This will be our 1st time not having delivery. We will be picking up our dining table at the warehouse but we expect it to be a smooth process
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December 2023 by Jen Sorrentino
Chris was incredibly patient, kind and knowledgeable. He made buying our living, bedroom and dining room furniture a breeze. He went through everything with us and answered all of our questions in depth. We highly recommend working with him at this location and are highly satisfied with the furniture we selected.
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December 2023 by J Fernandez
So grateful we received helped from Joanna, Sales Rep at the Woodbridge, NJ Bob's Discount Furniture and Mattress Store. She was superb in how she treated us. Answered many questions we had and also gave us space for us to take time to make a decision.When we made our decision, Joanna coordinated the warehouse pickup including the reimbursement if my wife did not like the color of the product (she's very particular about matching things at home)... and when when got there everything went smoothly.Most amazing is that when we entered the store, we were greeted by many Sales Reps... but Joanna was the only Sales Rep who offered us something to drink after saying hello, and Joanna simply said "I am here for you but please take your time." She was not in our face, forcing a product just to make a sale, she was simply human as she engaged with us.It was because of how she presented herself initially that when we were ready we bypassed the other forceful Sales Reps (guess they realized we made a decision on a product) in favor of dealing with the one person who treated my wife and me like human beings, not another leg up to get a bonus.And, we both love our new TV stand which makes our new 75in QLED Flat-screen look beautiful.Thank you so much, Joanna, for the tremendous support and doing so with exceptional human consideration for your customers.
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December 2023 by Alexandra Baez
Our sales associate, Brianna was great! She was kind, helpful and just willing to assist us with all the questions and concerns we had. She had a great attitude and worked with us to make sure the living room furniture we were looking at fit properly. Thank you Brianna!
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December 2023 by Tina Lebanidze
Great customer service. The store was busy on Black Friday but my sales associate Mario was very helpful. He made sure we got the couch we were looking for. We purchased a dining room set before and we will definitely be back to finish the furnishing out new home. Big thanks to Bob's and especially Mario.
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November 2023 by Florence Tracy
Fernando was excellent! Patient with our many questions and our slow decision-making, thorough in his answers. Great customer service! A beautiful store, too. Clean, bright, items nicely grouped.
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November 2023 by Diana Miller
I went into Bob's last week in Woodbridge, NJ with my daughter for a bedroom set. Our salesman, Chris was terrific. We will definitely be back after the holidays for a new living room set. Ask for Chris he was very personable and knowledgeable.
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October 2023 by Donna Diaz
Great service! Our salesman Abbas was polite, knowledgeable and calm throughout the entire process. Not your typical pushy salesman. I wish there were more salespeople like Abbas. It was a pleasant experience overall. Looking forward to receiving my new couch on Friday and hoping the delivery goes as smooth as the purchase.
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October 2023 by Toni Gamble
I just had the BEST customer experience at Bob’s Discount Furniture in Woodbridge!! Danny F is highly recommended. He really has great people skills and a way of making his customers feel like they matter. I am a longtime Bobs customer and it’s encounters like these that keep me coming back!!?
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October 2023 by Mario Koles
Johana was great!!Professional, knew what questions to ask and pointed me in the right direction to meet my needs.Very knowledgeable about the products and helped my ideas come to fruition.There was no pressure to purchase.Very informative about the services that bobs offers.Would definitely recommend my friends and family to see her for furniture needsThank you ?
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October 2023 by Oge
Customer service is superb. Was immediately welcomed and helped by Chris. Chris was amazing and he was able to help me with choosing which bed furniture that best suits my style. I truly will suggest anyone to go to this location, you will not regret.
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September 2023 by Felix Montes
It was ok. I had to ask more information than what I was provided in order to make the best desition for me. I can honestly say I didn't appreciate the pushing of financing when I came ready to buy full price. That's just a conversation to be had between floor sales guys and managers in order to come up with diferent ways to "suggest" financing. So that part I didn't like. Overall process of paying and getting delivery set up was simple.
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August 2023 by Tina S.
Horrible delivery service. Was told when to expect. We were here. We watched out the window. We got text and tracking for several hours, with the "goal post" ever-moving: 3 min; between 3:15-3:45; one stop away came up several times and then it was 4:30 and suddenly they LIED and said they were here and no one was home. We never got a text saying they were here and of course, there is no way we could have missed a truck outside our window when we were watching steadily. Then the next available delivery (even though clearly the item was on a truck locally) was 4 days later. Unacceptable and inexcusable. To boot, we could not get anyone to call back or answer a call directly and do anything about it!
