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December 2023 by Dave Santiago
Rodgers was on the money on today help me find a black jacket for a Christmas gift..... Definitely coming back to the store in the future.......
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March 2023 by Stive Valentino
Since when we have a new law or policy that ofers only 50% store credit from original transaction?When i paid $100 and you want to give me $50 store credit?
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November 2022 by Whisper _Taktiks
Couldn’t return cuz I wore it
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August 2022 by Vick
Avoid this store at all costs. Carlos was the manager on duty who provided us with poor customer service and gave us the complete run arounds when it came to an exchange of a shoe purchased on 8/12/22. The date of this review is 8/20/22. I visited the store to exchange a shoe that was defective, the manager Carlos hesitated to help out stating worn items cannot be exchanged, but how would you know if a shoe is defective if you did not wear it? This is poor management and company practices and most definitely poor customer service for not dealing with a issue with a shoe purchased 8 days ago. The manager Carlos was praising himself during conversation as he offered me to return the shoe for less money as he stated “he was helping me out”. I did not understand how he was helping me out as I did have a receipt and he wanted to help out by giving me less money for returning defective shoes. At many points I simply stated that I wanted a even exchange for the same product, but that seemed to be near to impossible, but it is very possible to “help me out “ by offering me less money on a return. Champs sports needs to retrain their managers immediately and review simple matters like this. . Just a side note, the Foot Locker approximately 100 feet away from the store was more than willing to help me out with my issue, the foot locker manager took it to another level when he apologized for Champs and Carlos’s poor customer service. I’m assuming both might be under the same corporate umbrella.
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February 2022 by Lisa Marie
Your employees were awesome great customer service especially jasmine she helped me and my kids with all sneakers and was very quick and attentive nowadays you need the happy faces and great attitudes keep it up
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February 2022 by Lisa “Lisa” Marie
Your employees were awesome great customer service especially jasmine she helped me and my kids with all sneakers and was very quick and attentive nowadays you need the happy faces and great attitudes keep it up
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September 2021 by Taneesha Slacum
Went to another store and they didn't have the sizes I needed and sent me to Woodbridge. I was able to walk in and receive because they had them waiting.
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January 2021 by Edwin Ayala
Employee she was very attentive to my Wife's need in a fit sneaker and also made options and suggestions to accommodate Her my Wife.
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November 2020 by Leron Brown
Needs a little more hood style, but great staff!!!
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October 2020 by Miguel Alvarado
Pretty decent prices. But the attention was good!
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September 2020 by Black Cloud
Just got a beautiful pair all black Jordan's for my daughter for 30$
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September 2020 by David Prescott
Better off buying offline then visiting this champs.
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July 2020 by Clinton Ward
Went looking for some advertised sales of some running shoes but many of the brands i was interested in they didn't carry my size and would not be getting any no time soon
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July 2020 by Roz Jordan
I know it's social distancing but one person on the register it's 6 feet between the cashier with 2 register. Foot locker finish line footaction have 2 ppl .
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July 2020 by Krisna Cruz
I counted over 10 employees with line around the store and only one ringing on register...you can limit exposure by getting people out faster.