Chase Bank offers a range of services, including checking, savings, and mobile banking. Many customers appreciate the friendly and patient staff, highlighting individuals like Angie and Hetal Desai for their helpfulness and professionalism. One customer shared a positive experience when Angie assisted with accessing funds from a deceased relative's account, providing essential guidance and notarizing documents. However, there have been some concerns about the ATM services, with reports of machines being down or not accepting deposits. Additionally, one customer mentioned feeling uncomfortable when a staff member reacted dismissively to their withdrawal request. Overall, while the staff is generally praised for their support, there are some areas for improvement regarding ATM reliability.
The bank teller was extremely rude and unprofessional. I was opening an account, I should have walked right out! Don’t get me started on the ATMs ALWAYS having problems!!!
February 2026
I have to mention Elkin Paredes at the Avenel location. He always goes above and beyond. He is always very attentive to everyone, not just me. Thanks Elkin.
November 2025
They’re very worse they don’t care about clients even they are sitting free waisted client time
