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November 2024 by Lia aguaiza
This is my first time walking into this location and very disappointed with the customer service that the employees have. I went to ask for a price check and was very rude and said that’s what it is. Than I went to pay and asked for a price match since at the other H&M location in New Jersey they kindly did it. Here the employee was so rude unprofessional said we don’t do that that’s online with an attitude and I think who ever works in retail needs to understand that it’s about customer service to clients
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August 2024 by Barbara Stewart
Just love love the neatness and how this spells volume of their employees care of their store. I have many many pieces from H&M
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August 2024 by Viktor Bilovus
Nice store, discounts often apply, product selection
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August 2024 by Blessed “Chipper Chick” JnoVille-Roney
Normally stop in this location when I visit this mall and I was surprised at the amount of discounted items for the weekend. It marks the beginning of the end for summer but also a great opportunity to snag a few last minute vacation items.
The store was organized for the amount of clearance items available but did not disappoint.
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July 2024 by S T
Customer Service was pretty terrible. She didn't know how to do returns.
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May 2024 by Nay Logan
Price have increased but qualify decreased
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March 2024 by Eva Luna (Fashion Rosado)
My forever ♥
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March 2024 by Jessica Lopez
Every time I wish to shop at a H&M, I drive from Shorthills here. However, I will not be returning. It was all I wanted to do to pay, however I encountered a cashier who was clearly dissatisfied with her work environment. Customer service does not have to be challenging. In the event that a client is giving you a hard time, I understand. In explaining your job to customers, there is no need to humiliate them and treat them as if what you do is not your responsibility. You do not have to be rude to customers because they are unfamiliar with your system. The act of insulting a customer simply because the customer knows how to scan a QR code for a discount and does not know there are other options is disgusting. My request was only for the payment. In fact, I did not even ask for a discount. In response to her attitude, I stated that I did not require a discount. I received a response from her! In response to my request to stop scanning, she simply replied "fine.". It is clear that losing a customer means nothing to her. It is not my habit to write reviews, but those in customer service who dislike what they do ought to seek employment in a position where they will not negatively impact the company they work for. In my position, I avoid dealing with these types of individuals who are never happy…
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February 2024 by Kenneth
Everything in the mens section shrinks. Nothing is washable. Look at the tags before you buy. They all say you can't machine wash. Some of the tags are hidden.
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February 2024 by Tara McMorris
Went down sice COVID. I can find pants and not a button up the same or a top and the skirts not there
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January 2024 by Helen Guzman Romero
I like this store.
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January 2024 by James E Langford Jr
Very nice, not my style
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January 2024 by JOSE MEDINA
Didn't buy anything.
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January 2024 by Ceribel Santana Perez
Excellent place the only place I found my daughter's skates she was happy.
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January 2024 by Monique J.
Clean and organized store with friendly staff. Not too busy on a Saturday morning. Store is large and has a big selection of items for women, men and children. I think the men's clothes is kind of pricey. I can't speak to the integrity of the entire company. Due to some of the company's stances I was here returning items.
