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November 2023 by Frank V.
Overall a very positive and satisfying experience for me working with Richard Lucas Chevrolet!! They were very willing to work with me and provided me with what I thought was a fair trade in value for my vehicle, and we're able to get me into the car I've had my eyes on for a few months now at the right price! Shout out to Ed for his assistance throughout the process, he made the it straightforward and easy enough. No complaints from me during this car buying process with Richard Lucas!
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November 2023 by John Swiderski
Dropped my truck off for a set of brake pads at 9 am. Dealer said it would be ready in a few hours so I went home to wait for the call. Well they called back to say they will be cutting the rotors ok fine. Few hours later I get another phone call saying they don’t have the tool to resurface the rotors and mine would have to be replaced( typical dealer move but whatever) finally got a call at 5:20 pm to come get my truck. Guess what? It took 8 hours to do my rear brakes and that was it. Dealer said they couldn’t get the front wheel off because of a stripped wheel stud. Bottom line. 8 hours to do half a job that should have only taken 3 or 4 hours tops. Never again. Richard Lucas sales team goes above and beyond but their service department is worse than a freshman auto shop class. Buy your new vehicle from them but search elsewhere for service. You have been warned
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November 2023 by Andrew ferreira
Everyone I’ve dealt with in the service department have been great. Scheduled a last minute appointment in which I had multiple things done to vehicle which were completed quickly. Overall, great experience:
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November 2023 by James
Great Service all around. There was no hassle with purchasing a vehicle and no market adjustments. Fair and honest. Their sales consultant Shumar provided excellent help in getting me into my brand new Chevy. Highly recommend this dealership.
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October 2023 by Faith M
I am absolutely ecstatic about my recent purchase of a 2024 Chevy Trailblazer from Richard Lucas Chevrolet. From the moment I stepped onto their lot, it was clear that they are in a league of their own when it comes to customer service and expertise. They made the entire process a breeze, helping me find the perfect SUV that fits my needs. The staff's knowledge and enthusiasm were truly impressive. I felt like a valued customer throughout the entire journey, and that's a rare thing to experience these days-- they were patient and offered hours that worked with my schedule!! I can't recommend this dealership enough, and I couldn't be happier with my first brand new car. 10/10 would recommend to anyone looking for a new Chevy!
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October 2023 by Alla Mayzel
I have been leasing cars for the last 20 years through a broker, so this was my first time coming into a dealership directly. I had no idea how the process works, but I met Kenny Marke a few minutes after walking in and he was super helpful, friendly, honest and transparent, and a pleasure to work with. I walked in just to get some pricing and left with my dream car, thanks to Kenny, and Anthony the Sales Manager. I highly recommend Richard Lucas for your next Chevrolet, and highly recommend working with Kenny to make that happen. Both Anthony and Vinny were very helpful and made the transition even smoother! Thank you everyone!
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October 2023 by Alla M.
I have been leasing cars for the last 20 years through a broker, so this was my first time coming into a dealership directly. I had no idea how the process works, but I met Kenny Marke a few minutes after walking in and he was super helpful, friendly, honest and transparent, and a pleasure to work with. I walked in just to get some pricing and left with my dream car, thanks to Kenny, and Anthony the Sales Manager. I highly recommend Richard Lucas for your next Chevrolet, and highly recommend working with Kenny to make that happen. Both Anthony and Vinny were very helpful and made the transition even smoother! Thank you everyone!
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October 2023 by Sam C.
**Update** I have added a photo of the truck that was purchased the following day at a more upfront, ethical dealership, and it was actually cheaper with more amenities including the luxury, towing and off-road package from a dealer that's not going to scam you an additional 5,000 over MSRP. Richard Lucas states upon arrival they are going to inflate the price, but this is not written on the window sticker which is illegal. Bait & switch advertising at its finest.I'm very happy Richard Lucas Chevrolet was so terrible at negotiating/unwilling - I got a way better deal at a dealership with a fabulous reputation which they stand buy.
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September 2023 by infinity starrs
It was definitely the best time I've ever had buying a car. Edward was very knowledgeable and made buying a car a very easy experience. Victor also took the time to explain how everything works in the car and set everything up in the car for me. I would definitely recommend buying a car here if you want an easy and pleasant car buying experience.
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September 2023 by Rita Frame
I had to bring my car in after service was closed, Chris and another employee were extremely helpful, even though they were off the clock. The service advisor, Keith was very kind, knowledgeable and prompt about keeping me informed about the progress of the repair of my vehicle. Fortunately, most of the repair was covered by the extended warranty! The car was ready exactly when promised. Great job!
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September 2023 by Jay C
The entire staff is professional and respectful. I’ve shopped with Richard Lucas Chevy on multiple occasions and they never disappoint! The staff is willing to work with you. The times I have gone in there, I’ve always walked away with the vehicle I wanted and within the price range I was looking for. All the employees are great, but if you can, ask for Rocco
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August 2023 by Danielle Moseley
The service team was amazing during my most recent visit where my truck required a week stay for repair. From the gentleman than handles Chevy schedules who helped so much with accommodating my crazy schedule! Scott the service manager provided great service and helped me secure a loaner vehicle. Check -in / check-out and my entire experience with both Chirs’s were amazing! They were great!!!! Such a great team overall! I’m very happy that I chose this a Chevy location as dealership experiences can be nightmares!
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July 2023 by Timothy Ries
I went to 6 chevy dealers in NJ. Richard Lucas Chevrolet is the first place I should have gone. They were able to hit all “the numbers” I set out to find. My car salesman was Ed Francis. Ed was very thorough and super thoughtful when it came to my time. He did an impeccable job. I will be using Richard Lucas Chevrolet from now on and will be recommending everyone to this dealership. Im very pleased with the vehicle we have and the service received. Thanks.
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July 2023 by SHARON HANLEY
Had a great experience on Thursday when my husband bought a used car. Our salesman Anthony was wonderful. And Greg the sales manager was helpful and polite. Thank you for an easy, stress free experience.
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July 2023 by Allisa r
Upon arriving at Richard Lucas Chevrolet I had a great experience. Marty was excellent in listening to what we were in the market for and didn't try to veer away from what we were looking for. He was very accommodating, professional, and friendly through the entire process. Once we came to an agreement we worked with Jesse who as well was accommodating, friendly, and professional. Definitely made the whole car buying process much easier than anticipated. Thanks again!
