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January 2024 by Quick Drop
Its sad that Zero stars ins't an option. What an unprofessional, childish group of people. If a customer gets upset because you have screwed up their loans over and over again without doing anything to resolve the issues, maybe you should listen and help them instead of hanging up the phone. If someone raising the volume of their voice is offensive, maybe customer service isnt for you. If it doesn't snow this winter just go visit the office, theres plenty of snowflakes over there
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December 2023 by Anthony Caruso
Absolute nightmare. I had my original loan taken over by CJFCU and it has been nothing but headaches ever since. They have screwed so much stuff up and I probably will end up with a missed car payment on my credit because they cant ever get anything right. What a mess and the people I have had reach out to me, specifically a guy named Mario, where so unprofessional it is unbelievable. So much for my good credit I guess because processing a simple payment is apparently so difficult. I have had to set up what should have been a one time fix multiples times over. Its sad you would get stuck doing business with someone like this that you never agreed to work with in the first place and then have it negatively affect things you worked on for years. DO NOT DO BUSINESS W THEM!!!! RUN FOR THE HILLS!!!!
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December 2023 by Bobby Jordan
Everyone is so nice and so willing to help you and very patient make you feel like family, happy holiday, and a blessed new year
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December 2023 by ROSA LOAYZA
Every time I have been in this place people were very kind and diligent. Attention time is reasonable since they solve all your questions and concerns.
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November 2023 by Fred C Dobbs
Sitting in drive-up line for twenty minutes because of “Emergency Repairs”. Tellers are exceedingly slow. Good thing this is my wife’s bank, not mine.
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November 2023 by Kat R.
I have had nothing but pleasant , friendly and helpful interactions with the staff whether it was in their SP or WB locations! Kathleen
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July 2023 by edmundkeith vance
I've also been a member for well over 15 years. With numerous loans which I've paid off in Full. However, after being handed another " Debt Protection policy" by CJFCU, at the signing of my last loan. For well over 3 years now, this Contract has not been honored. Even after speaking with CJFCU CEO and VP of loans. After being a long time customer. Cjfcu recently closed all of my accounts, and charged off this loan. My problems with this issue continues to this day... My final opinion and suggestions would be " Please do your homework before"
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May 2023 by Courtney Woodard
I have been a member since the age of 17 when the other office was located in South Plainfield. The staff as always been professional and I have never had a negative experience. I have benefited and conducted all kind of services offered at CJFCU.
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April 2023 by Owen P
I would have loved to give this branch a good review, however they hung up on me 3 times.
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March 2023 by Michael Locacio
Great bank great n friendly workers an so helpful
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September 2022 by Gio V
Been a member for about 20 years, always had good experiences here and great customer service. Thank you
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July 2022 by Joshue Castillo
They don’t even answer the phone!
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April 2022 by Melva Bruce
I have been a member for 20 years and have always had excellent service, this has included mortgage, car, student and personal loans as needed. along with Checking, Savings and childrens accounts.
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February 2022 by Valene Williams
I am very upset I have fraudulent activity on my card and now my card is suspended and no one is answering the phone at the the office to explain what is going on. I definitely need to find another financial institution. My concerns aren't being met and I don't have access account and my debit card is suspended ugh!!!
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February 2022 by cynthia forero
I am not a member...however, my Mom has been for years and has only had good things to say about her overall experience there.
