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February 2024 by Bryan Quiroz
Arrived at 4PM. Placed was packed. Personnel were busy helping customers, but had the ability to multi-task and help several at a time. They didn't seem overwhelmed when answering insurance related questions. This type of service was greatly appreciated. I've been here for several other visits that weren't for me. It was the reason this year I came here for my personal vision needs. The doctor took her time and was comfortable being asked to constantly flip back and forth so I can make sure I'm making the correct choice with '1, or 2's.Short:It may be busy, but they knew how to handle it.
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February 2024 by conchita vargas
Amazing staff, really great experience. Thank you
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February 2024 by Hilda Montoya
Your team is very helpful and work quick to solve my problem .I will recommend Vision Works to my friends and family.
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February 2024 by james finnerty
From check in through testing and doctor examination I was treated with great respect caring and professionalism. Great choice of frames. Highly recommend this staff
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February 2024 by ken minaj
Very friendly staff, reception is very on top of things and staff is warm and welcoming!
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February 2024 by Jose DeJesus
Customer service was very attentive to my needs and wants. Service with a smile.
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February 2024 by Maureen
My first visit to this location went very well. The staff was so friendly and helpful.I especially want to thank Ski. She was so awesome and extremely patient helping me choose the right pair of glasses. I really appreciate the team approach to make the customers visit one of the best. Thanks again.
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January 2024 by Ricardo Crespo
Besides the Ophthalmologist being fantastic and attentive to my individual needs; the front end staff created an accommodating environment as a walk-in customer and were attentive to my particular needs. They were also very engaging. The young lady that particularly took care of my needs was amazing, friendly with a robust personality. Thanks VW
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January 2024 by Anthony Nunez
In my 43 years of life I have never been to an eye doctor that was through with a eye exam until today. Staff is amazing and patient.
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January 2024 by Prescilla A
First time trying to make an appointment. Phone was answered said please hold on one moment and next thing you know 25 minutes later still waiting for someone to come back and help me. There is no way they should be having a customer wait that long on the phone to answer a simple question.
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January 2024 by Trecia Phillips
Amazing experience!!! 10/10 Ski really went above and beyond to ensure I left satisfied!!!
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December 2023 by Susan Smith
Great eye appt. Staff was very helpful. Ski helped me frame and the way to put what I needed in each one. Great staff from check in to check out.
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November 2023 by LouAnn Gasparro
I broke my glasses that I bought there last Dec . I called and asked if they still had the frames in stock since my old lenses were still intact. The lady checked and they were in stock !! She held the frames for me until I got there and then they popped my old lens in the new frame on the spot ! Great service! Nice people, would definitely recommend!
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November 2023 by J C
VERY RUDE CUSTOMER SERVICE!!! I scheduled an appointment with the automated system for today Friday 11/3/23. I just called today to confirm if the appointment is for 3pm or 3:45. The automated system stated the appointment was for 11/10/23. I requested for a rep and a very, very, rude rep answered the phone and did not resolve anything.. The rep was not even listening to what I was saying to her, she kept saying your appointment is next week, we don't have anything for today. She hanged up when I requested for her name and a manager.
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October 2023 by Cherie J.
service was awesome my 7 year old told me to say.I believe Shanequah the supervisor and her team know what customer service is about. they helped me right away and got everything done for me.Quickly, professionally and accurately knows what they are doing they all need a raise!!! if you think otherwise your crazy tonights visit was my sons 1st time and it was a breeze.He enjoyed himself couldn't ask for anything else.