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March 2024 by Jose P.
The worst phone customer service ever . Corporate needs to do something fast . Other wise you guys going to lose a lot of customers.
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March 2024 by Idamiz Roman
Long waits. The reps have absolutely no concept of the value of time. They talk, talk, talk about everything, but what they need too (business)
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March 2024 by Ben Vargas
Employees are very helpful and no long waiting time for service.
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February 2024 by Aryu` Patel
One of the worst internet service provider ever.
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February 2024 by Mebrouk. Ayoub Serhane
Honestly I walked in to try my last shot to fix the mess that I had over the phone with the outsourced agents before cancelling any service that I had with xfinity … I was expecting more from xfinity but unfortunately I had the worst experience, the agents were telling lies over the phone just to make the sale and convince me to get the so called promotion which at the end turned to be legit scam. the assistant manager did an awesome job and made everything right that day(Dec 27) (don’t recall the name I guess was Jouan). Many thanks & I appreciate your assistance.
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January 2024 by Mevlude hani
Just for the internet I pay 140$ this is crazy as soon as I finde a new internet I will cancel these services it’s like I pay half car payment I’m not happy about this service I’m done
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January 2024 by Isabel Drzaszcz
Went to Xfinity store to get my new phone set up. Tyrese St. John took care of me. He was so helpful and nice! He made sure all my info and apps were transferred to my new phone. When I mentioned I needed to find a FedEx store to ship a package. He immediately checked and found one nearby for me. Thank you for your excellent customer service!
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January 2024 by M A
I came in to purchase an iPhone 15 but unfortunately due to the system and its restrictions I was not able to. I was helped by a man named Jeff who went above and beyond in order to help me.
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January 2024 by Jeanece C
I came to this location because I had an issue in the East Brunswick location. I was serviced fast even though there were a lot of people there. Juan and Ari helped me out with all the questions that I did have. I was able to switch over to Xfinity mobile. The manager even offered us bottles of water while we were waiting. And they were so nice that they stood until 630 even though the store was already closed.
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December 2023 by George Miller
Very good customer service
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December 2023 by dennis artero
Customer service is rude. Came in once and never coming back again
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November 2023 by Keyur Patel
Be Careful with the deals they are selling you. They sold me a free iphone SE device with 2 year contract to stay with xfinity. I started getting charges for same iphone on monthly bills. I will be reporting this to NJ Consumer affairs.
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November 2023 by kiara
The router can be delivered even if you are not the owner since the owner is hospitalized.
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November 2023 by AJINKYA PATIL
Overall great experience at this store. The atmosphere was welcoming, and I appreciated being greeted and offered a slot booking for a representative, even though I had to wait a few minutes before getting attention. The staff was friendly, and Juan, in particular, was very helpful.Juan took the time to explain all the details about the mobile connection deals and even helped me purchase my first iPhone there. I initially went in just to check out the deals, but thanks to the positive energy and assistance from Juan and the staff, I ended up making a decision and walking out a satisfied customer.
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August 2023 by Manuel Acevedo
Have had nothing but great experiences at this location. The staff go above and beyond to fix any issues with your service. Can't say the same for the customer service over the phone or online for Xfinity.
