BJ's Tire Center in Deptford is known for its honest and friendly service. Customers appreciate the staff's honesty, such as when they were told a punctured tire could not be fixed and were kindly referred to other options, demonstrating integrity. The store is clean, well-stocked, and the team often goes above and beyond to help, even staying after hours during emergencies like tornado warnings. The technicians and managers are praised for their exceptional care and professionalism, making stressful situations more manageable. Customers have experienced quick, efficient service, especially during urgent tire repairs, and feel confident in the staff's knowledge. However, some reviews mention less positive experiences at the self-checkout, where staff appeared distracted, which slightly affected the overall impression. Overall, BJ's Tire Center is recognized for its great customer service, honest staff, and a team that genuinely cares about helping customers, making it a trusted local spot for tire and other automotive needs.
I appreciate the honesty of the staff. My tire was punctured and I was told by Goodyear that it could not be fixed. They told me they couldn’t do the fix because my tires were not purchased at BJs but referred me to Mavis and told me to come back in the Wintet for a new set at BJs. Great honest service. Thanks!!
August 2023
Amazing customer service. Supervisor squeezed me in last minute. Brooklyn and staff are the best.
May 2023
The store is Clean the employees are great! I am an outside vendor that sells Smart Fruit come in and give my product a try
