Advance Auto Parts offers automotive aftermarket products, including leading brands like FRAM, Carquest, and DieHard batteries. The store provides many free services such as battery testing, battery and wiper installation with purchase, engine code scanning, and battery recycling. Customers can save by signing up for the Speed Perks loyalty program. Reviews highlight that the staff is often amazing, knowledgeable, honest, super friendly, very helpful, and polite. Employees provide good advice and go out of their way to assist customers, ensuring they have a complete working knowledge of tools and parts. They handle returns easily, sometimes even without a receipt. Many customers report great experiences, with helpful service making projects go smoother. However, some customers report consistent problems. A common complaint is that the store almost never has the items customers are looking for, even basic stuff. There are also issues with customer service, including phones being hung up or not answered. Some have experienced difficulties with returns, even with a receipt. These frustrations have led some shoppers to choose competing auto parts stores instead.
Great customer service. Ian was very helpful and took care of my Needs. Everyone there Had a great customer service skills. I would recommend anyone to go there for your automotive needs.
July 2026
Ian was so helpful and made the process so smooth for me and had no issues answering any questions I had! Wonderful service!
July 2026
Robert helped me with testing and replacing my SUV battery. The process was quick and seamless, really appreciated the help. All the employees were very nice!
