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February 2024 by Ronny Martinez
Worst service ever I always go buy parts from here only being that it’s next door to my house . Just left there came with a trailer parking lot was empty so I parked with trailer tilted to side of my jeep only took up two parking spots some fat guy came out and yelled to move to the side of the road away from their business when I told him was was buying something real quick and the whole parking was empty he got mad so I left to auto zone never will I go there again . Guy was lucky I didn’t slap the attitude out of him one thing to say something but another to yell at a customer!
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January 2024 by william nally
Never have what I need but staff is nice!
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December 2023 by Rachel Silva
I want to thank the employees. This week everything that could go wrong did. I had a dead battery. I went to Advance Auto parts and bought a battery jumper which worked perfectly for my needs. To top it off I was so frazzled that evening I swiped my debit card and walked out leaving my driver's license and credit card behind in my card holder. I frantically searched all night and finally said to myself that the only place I could have left it was at the store. Thinking I was wrong, I called and they surely had it saved and it was safely returned. I'm so grateful. These guys are amazing! They are not only knowledgeable but they are honest. Thank you!
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November 2023 by Josh
I recently spent several days working on a big project and was in and out of this particular store maybe 5 times over 4 days to pick up various tools and parts. All the staff were super friendly and very helpful with questions and advise. I had a couple returns as well which were handled easily with no issues and didn't even need the receipts as they were able to find my purchases in the computer. I also needed to rent out several of their loaner specialty tool kits. One of the staff members, Corey, especially went out of his way to make sure everything was in the kits and that I left with a complete working knowledge of everything involved. All the help made the project go that much smoother and was a great experience!
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August 2023 by Greg F.
I visited the Rio Rancho Advance Auto Parts last Saturday morning. The cute blonde woman sitting at the register was working on her fingernails. It was clear to me that she seriously hoped that she would not have to get off the barstool to help me. She made that come true. As I left, I wanted to say something to her but I knew nothing I could say would adjust her attitude. I hope her boss sees this review.
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August 2023 by Grant Magnanelli
Store associates were polite, knew exactly the car battery I needed, and performed a quick install. Would go again here for car parts and maintenance related needs
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July 2023 by Jimmy Boost
The most expensive auto parts store I’ve ever stepped foot in… a literal micro fiber cloth are 3x the price of other retailers.
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July 2023 by Anthony Cappadonna (Superbike Tex)
Got told my truck was "too new" for them to have wipers for it. My truck is EIGHT years old.
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May 2023 by Adam Valdez
The staff is very friendly and they recommend places I could go to look for parts that I need that they don't have, but that's the thing they almost never have anything I'm looking for. Even basic stuff
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March 2023 by C D
Lindsey and Crystal are fantastic and knowledgeable . Great service.
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February 2023 by Samson Godgiven
Daniel is great at customer service and has great knowledge of parts, deserves a raise.
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December 2022 by steve sanchez
I guess they no longer do engine light checks.The reason why people still buy in stores is because of the service. You may as well buy on line and save money.
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December 2022 by J Veiss
I called after they were open to try to save myself a trip. It rang for a bit then they hung up on me. Called back and phone rang and rang. Just had a simple quick question. Drove there. People mucking around and of course they didn't have what I needed. I've also had issues with returning items. With my receipt. Sent my wife to do it on her way home. Same account. Couldn't do it unless I personally came in.Nah. I'll stick with Auto Zone,Napa and O'Reilly Auto Parts.
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July 2022 by charles coker
I needed a battery in my Subaru, I took the car in they checked the battery, it was bad. They sold me the correct battery, then installed it. It was hot too, they couldn't have been happy but they never let it show. Great job, thank you.
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July 2022 by James Weiss
I called after they were open to try to save myself a trip. It rang for a bit then they hung up on me. Called back and phone rang and rang. Just had a simple quick question. Drove there. People mucking around and of course they didn't have what I needed. I've also had issues with returning items. With my receipt. Sent my wife to do it on her way home. Same account. Couldn't do it unless I personally came in.Nah. I'll stick with Auto Zone,Napa and O'Reilly Auto Parts.
