-
February 2024 by Monique Romero
Terrible customer service. Acted like I was a burden, didn't even ask for my VIN. I had to go the competitor to get the service I deserved. Thanks for nothing.
-
January 2024 by Colten
Thanks for the cabin air filter ??
-
January 2024 by Glenn Roxas
Belinda CSM was awesome! She assisted me above and beyond, I came to ask to test my car battery, she print me out the results and even wrote her name and contact number just in case anybody questions the integrity of my battery. I'm getting a free replacement from Honda. Thanks to Belinda she save me extra money.
-
January 2024 by Hal Bos
Knowledge based staff, all I required was available. Nice and clean. Well arranged floor space.
-
December 2023 by Great Vibes
This AutoZone is absolutely AMAZING!!! We recently broke down near Savors on the westside in Albuquerque. A kind Samaritan helped us out and tried to jumper cable the vehicle's battery for over an hour. But we had no luck. So, we took a chance and called AutoZone, since a location was nearby. We just wanted to see if they could possibly help out, especially so that we could avoid having to tow the vehicle all the way back to another town. Not only was the employee extremely kind and understanding, but he also had one of his service employees drive out to us immediately to change out our old dead battery for a new one. The awesome young gentlemen named, Orlando, went above and beyond with helping us. Not only was he friendly and filled with enthusiasm, but he was extremely knowledgeable. AutoZone is lucky to have these 2 employees at this location! They are top notch and they make this store a prime store! We thank AutoZone for being so helpful and sending us such caliber workers out on site. We give this location 5 stars and more!
-
November 2023 by Lamb
Installed my battery free of charge
-
November 2023 by Phillip Garcia
Was told hello upon entering then ignored. Probably couldn't get help if on fire. Thanks for the customer service...I can return the good vibes by not going back. Napa up the hill is a much better option.
-
November 2023 by Ken Frazer
Had part I needed
-
November 2023 by Amanda Aragon
If i could leave no stars i would. completely unprofessional staff. terrible customer services supposedly don’t have the right tools to do their job.
-
November 2023 by abel larranaga
Manager was helpful at first and nice. Later on in my visit I was getting some other stuff and got distracted and left my wallet on counter. I have to agree that was stupid. I came back and found my wallet gone! I asked to see cameras and he said that it’s a week or two process and did not look excited to even process the request. I’m very disappointed in the fact that they were not willing to help right away. I almost felt like they were the ones who took it and where hiding something. Just know that no matter what happens at that place don’t count on you getting answers from the cameras !
-
October 2023 by matt mirabal
Just didn't really feel welcome in the shop, nobody greeted me and when i asked a question i was left feeling kinda blown off. First time I've had an experience like that at this location. Was just kinda disappointed.
-
September 2023 by JOSE NAVA
Store was clean and organized. The guy at the desk was really nice and helpful.
-
August 2023 by Rachel Sanchez
I came in for a body screw. The guy who I talked to didn't seem to know anything about what I was saying. Even though I told him specifically what I needed. I won't be coming back to this location. Due to the fact I am a woman, I will take all my needs to NAPA.
-
August 2023 by Michael White
Always a great experience. Plenty of available help helps get you in and out.
-
August 2023 by Isaac Delao
Good and helpful staff went in looking for a o2 sensor and they had what i needed