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March 2025 by nikee Gyt
Was in Albuquerque for the weekend and went to this boot barn. Found what I was looking for however horrible customer service from an older man I believe he was a manager there. The young lady and young man were very nice but this person was very rude!!
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March 2025 by Thomas Garcia
Please tell me ya'll ain't fat shaming people. Why no 3XL and up shirts. Hard to believe I could not find a single 3XL among a thousand shirts!
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February 2025 by V J
What I don't appreciate at the location at is not receiving customer service. Upon entering, the staff will not greet you warmly, ask if you need assistance, they won't offer assistance at all. So I would leave with a sense of determination, ready to find what I need or want elsewhere. And the employees carry themselves in a way were they select what consumers they'll provide services too, when ever customer should be equal.
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January 2025 by Robert Benavides
Poor selection of boots
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October 2024 by James Carroll
First time in this location. Great service
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September 2024 by Nick Vasquez
These people need to be properly trained. Didn’t get help or offered any help.
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September 2024 by Emily Baeza
I really like the stores merch, but they have this guy posted up to the right when you walk in. And he just stares. He doesn't help or greet you as you enter or leave the store. I was so uncomfortable while I was trying to shop.
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May 2024 by Adrian Almeida
I hope you read through my experience you and never get a Boot Barn cc. You can't pay online ( the system is always down). You can't add auto pay with a live person *online only and it doesn't work. You can pay over the phone, but there is an additional $9 charge even with the automated service. I took me 90 days to cancel the card. 3 months in a row, I called to cancel, and I continued to receive notices as if the card was active. I have perfect credit, and I absolutely hate that I got this card. It's been a nightmare to pay the balance. It's been a battle to cancel, and thanks to the terrible customer service when I call in, I will no longer shop at the stores. There's nowhere else to complain about this card or their multiple issues so it's here or nothing. You can shop at the store if you want, just believe me when I say DO NOT GET THEIR CREDIT CARD!!!!!!
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May 2024 by Robert Estvanko
Good deals bought 2 hats
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April 2024 by Ken Frazer
Too many goodies!
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April 2024 by Glenn Lucero
Great customer service
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April 2024 by David Duran
Helpful people.
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March 2024 by Los Vega's
Was in the store for 30 min found what I wanted had 2 different prices on tags,to which they said lower price wrong no biggie took them anyway,went to register waited 5 min asked for help lady with short blonde comb over says I’ll be right there she finally came,started to help me then phone rang she said,sorry I have to help the phone call,I said can’t you put that on hold? She ignored continued call, worse service I’ve experienced and we as construction/welding co my guys and I spend a lot in this store
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March 2024 by Felicia Chavez
Beautiful boots and clothes ?
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February 2024 by Boss Man
Look for rylyn she wknt stop looking until she finds what you are looking for.
